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Participant
May 31, 2025
Question

Photoshop 25 slow after update from CS6

  • May 31, 2025
  • 1 reply
  • 170 views

Hi,

I have recently updated Photoshop CS6 to PS25 and have experienced poor operation on my Windows 10 desktop. 

The issues of very slow performance caused me to cancel the plan and I wish to reinstate the ols CS6 plan, which worked perfectly for a long time. Ant advice on the reinstatement please??

 

 

[Mod: Your issue doesn't match with the theme of the thread your posted in. I'll branched your post into a new thread.]

1 reply

AxelMatt
Community Expert
Community Expert
June 2, 2025

You don't give us detailed informations about your issue and your system. 

What do you mean with "... and have experienced poor operation on my Windows 10 desktop."?

 

Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

If you still like cancel your plan take a look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

and here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

 

If this isn't help, try to enable popups and cookies in your browser or use another browser.

To reinstall you Photoshop CS6 you have to uninstalling all Creative Cloud software:

 

After this you can reinstall your CS6. If the online activation failed try to do a offline activation.

https://community.adobe.com/t5/download-install-discussions/signing-into-and-activating-legacy-adobe-applications/td-p/14372541

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI