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zevendesign18164115
Known Participant
June 17, 2025
Question

Photoshop 26.7.0 constantly freezing on MacStudio

  • June 17, 2025
  • 1 reply
  • 657 views

The latest version of Photoshop constantly freezes and also uses astronomical amounts of memory (yesterday it was 158GB), even when limits are set in the preferences. I basically can't leave the program open for more than an hour or two without the whole thing freezing up and requiring a force quit. I'm on a Mac Studio with 64GB of RAM running MacOS 15.5. My scratch disk is an SSD drive with a terabyte of space. I have tried resetting preferences, reinstalling the program, restarting my computer, changing the preferences and none of these solve the issue.

    1 reply

    MassC
    MassC
    Legend
    June 17, 2025

    Hey @zevendesign11197340

    I'm moving your post into Discussion until we have more information about the issue you're encountering. Could you please share your system info by going to Help > System Info in Photoshop, then copying and pasting it into a text file and attaching it here? This will help us investigate further. Also, please try updating to the latest version of Photoshop, which was just released today.


    ^CM

    Z
    zevendesign18164115Author
    Known Participant
    June 18, 2025

    I've now updated to the latest version of Photoshop and the issue persists. Left my Photoshop open last night with no files open. Came back this morning to find it frozen with 53 GIGABITES of memory usage. WITH NO FILES OPEN! How is this NOT a bug?

     

      Claire H.
      Community Manager
      Claire H.Community Manager
      Community Manager
      June 18, 2025

      Hi @zevendesign11197340, Thanks for letting us know you've updated to the latest version of Photoshop. Until we can replicate the issue, we can't confirm it's a bug. Please share your system info by going to Help > System Info in Photoshop, then copying and pasting it into a text file and attaching it here. This will help us replicate and fix the issue. Thanks! ^CH

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