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Known Participant
June 14, 2025
Question

Photoshop 26.7 Freezing After Switching Back From Bridge

  • June 14, 2025
  • 1 reply
  • 167 views

After last update, 26.7, i am frequently losing my job for photoshop freezing. It happens when I am in Photoshop, work a lot in the same image then go to Bridge (updated 15.1.0.635). Try to return to Photoshop but it is already frozen. Anyone have this problem?

1 reply

AxelMatt
Community Expert
Community Expert
June 14, 2025

The first step should be to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

It's recommended to backup your settings before resetting the preferences.

See here:  https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

In the next step ypu should check if your system is up-to-date. Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver? If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Is this already doesn't help we need more informations about your environment. Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
MassC
Legend
June 25, 2025

Hey @RenatoNPhoto ! Just wanted to check in and see if @AxelMatt suggestion helped. 🙂 ^CM