Photoshop 27.0.0 locks up when using Save For Web

Forum|Forum|3 months ago
November 12, 2025
2 replies
66 views

Once you have the save for web dialog open and then click save photoshop freezes when the explorer window opens up to name the file and or change the save location. windows 10. Always happens the first time i use photoshop for the day.

Windows

digitalcoffee7526170Author

Inspiring

@Aleke i guess i am the only one having this issue.

A

Aleke

Community Manager

Hi @DigitalCoffee3251277, thanks for reaching out!
I tried testing on my end but couldn’t reproduce the issue. When you try to save for web, do you see an error message or does Photoshop just freeze? If it freezes, does it eventually recover or do you need to force quit? Also, could you double-check that you have enough free space on the drive you’re saving to and that your scratch disks aren’t full? Here’s a link that might help:
https://adobe.ly/44267dZ
Thanks so much!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

digitalcoffee7526170Author

Inspiring

it just freezes and i use the task manager to kill the process. i have plenty of disk space. scratch disc is the main drive and i have 250 gb of free space on the ssd. Never seen a scratch disc full message ever.

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