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Hasan Ghanem
Known Participant
Feb 12, 2026 1:37 PM UTC
Answered

Photoshop 27.1.0 freezes whenever I start the app

Photoshop 27.1.0 freezes whenever I start it, all the app freeze with no error or freezing messages or any reports, it keeps stocking, I tried to clear the temp files and reset the app from the preferences and also holding the (ctrl+alt+shift) buttons method and reset it several times, but it's still the same.
I use 64-bit Windows 11 pc, 16 ram  and 1T SSD
I worked with this version smoothly for almost 2 months with no issues, the issue suddenly happened yesterday

    Ged_Traynor
    Ged_TraynorCorrect answer
    Community Expert
    Feb 12, 2026 1:43 PM UTC

    ​@Hasan Ghanem have you tried updating to version 27.3.1, you’re a few version updates behind

    3 replies

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity ExpertCorrect answer
    Community Expert
    Feb 12, 2026 1:43 PM UTC

    ​@Hasan Ghanem have you tried updating to version 27.3.1, you’re a few version updates behind

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    Hasan Ghanem
    Known Participant
    Feb 13, 2026 8:51 AM UTC

    I will to update my version when the next couple of days and will see if the problem got solved.

    I will reply with the updates

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