Photoshop 27.7.0 Opening Files and Forcing Quit Issues?

Forum|Forum|1 day ago
June 5, 2026
3 replies
23 views

Since the latest update, Photoshop doesn’t always open my .psd files. It will open the welcome window, but it’s sporadic whether it will open the file.

As well, trying to close Photoshop and restart has become an issue, forcing me to Force Quit the program and that doesn’t always work either without a complete shutdown.

I’m on a Mac using Tahoe, 26.5.1

Any suggestions would be so helpful. Thank you.

D Fosse

Community Expert

This could almost be a sticky thread at the top of the page, demonstrating how corrupt preferences can give the most unexpected and weird symptoms. As I’ve said over and over before: Corrupt preferences usually look like application bugs.

L

Linns2Author

Inspiring

Unfortunately, after replacing the preferences, the issue is still happening ;-(

L

Linns2Author

Inspiring

I rebuilt my Preferences and it seems to have helped. Thanks Nikunj

nik.m

Community Manager

Hi, thanks for reaching out, and we're sorry about the trouble.

Please go to the Help menu in Photoshop, then System Info, and copy the text. You can share the info with us by either pasting it as a reply here or in a text file and sharing the file with us.

Meanwhile, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/4fsZhoz

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/4vuzC3p

Thanks,
Nikunj

L

Linns2Author

Inspiring

Thank you for your reply Nikunj. I am attaching the System Info here as a pdf and I’ll attempt a reset of my preferences. I’d appreciate if you lmk if you see anything out of the ordinary.

System Info.rtf

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