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mücahit_0867
Participant
June 2, 2025
Question

Photoshop AI Inter problem.

  • June 2, 2025
  • 1 reply
  • 166 views

I'm having problems with AI in Photoshop 2025. The service does not respond to the command I wrote in the area I selected in the picture. Please check your internet connection. It says and I couldn't figure it out, help.

    1 reply

    A
    Community Manager
    AlekeCommunity Manager
    Community Manager
    June 2, 2025

    Hi @mücahit_0867 — welcome to the community! 👋

    I just tested it on my end, and Generative Fill seems to be working fine, so it’s probably not a server-side issue.

    Quick question: is your account part of a business or school plan? If so, your organization’s IT department might need to whitelist certain addresses for the AI features to work properly.

    Let me know if that helps or if you need a hand with anything else!
    Alek

    *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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