Photoshop and Creative Cloud Setup Not Launching, but Processes Appear in Task Manager

Question

The setup doesn't work, the photoshop setup AND the CC setup and every other setup? Although it still appears in the Task manager, but nothing happens

kglad · Answer

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

download the cc desktop app by using the links at the both of this page, https://helpx.adobe.com/download-install/apps/download-install-apps/creative-cloud-apps/download-creative-cloud-desktop-app-from-web.html

install the cc desktop app using an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

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