Photoshop, Camera RAW and CR3 files

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I just installed Adobe DNG Converter but still can't open Canon CR3 files on my new iMac. Camera Raw and Photoshop are the latest versions because I have a Creative Cloud subscription.

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BDI guyCorrect answer

Participant

I think the problem may have solved itself. Probably to do with Apple protocoals rather than Adobe, or Canon.

Thanks for helping.

Jeff Arola

Community Expert

If you use File>Open from within Photoshop do you still get that message?

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BDI guyAuthorCorrect answer

Participant

I think the problem may have solved itself. Probably to do with Apple protocoals rather than Adobe, or Canon.

Thanks for helping.

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Jeff Arola

Community Expert

You should certainly be able to open the cr3 files from the Canon RP without having to use the DNG Converter, since it's been supported since Camera Raw 11.2.1 and you have Camera Raw 17.4.1

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Is there any message when you try to open the cr3 files into Photoshop?

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