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October 3, 2024
Question

Photoshop cannot detected GPU

  • October 3, 2024
  • 4 replies
  • 278 views

 

Here's the System info

Adobe Photoshop Version: 25.12.0 20240903.r.806 055f5e9 x64
Number of Launches: 1
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.4169
System architecture: AMD CPU Family:15, Model:0, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3194 MHz
Built-in memory: 32636 MB
Free memory: 20921 MB
Memory available to Photoshop: 25085 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.24.8
SAM SDK Version: 9.1.0.1-fio
ACP.local Status:
- SDK Version: 4.0.0.3
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.2.0.58
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
OpenColorIO version: 2.3.2
Content Credentials is not available
NGL Version: 1.38.0.10
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: False
OpenGL API stable: True
OpenCL API stable: False
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 0
isGPUAllowed: 0
GPUName: Unknown GPU
GPUVendor: UNKNOWN
IsNativeGPUCapable: 0
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 0
HasSufficientRAM: 0
GPU accessible RAM: 0 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: UNKNOWN
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (2560, 1440)
Display scale: 1
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
Display: 2
Display Bounds: (-2560, -160) -> (0, 1439.99)
Display scale: 1.5
Display Type: HDR
Display Profile: TPLCD_1600_Native_HDR.icm
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[1 ms]
Start GetSnifferResult

[1 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90960392664919134249
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: D:\设计软件\Adobe Photoshop 2024\
Temporary file path: C:\Users\86138\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 200.0G, 23.3G free
Required Plugins folder: D:\设计软件\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: D:\设计软件\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2024/07/12-05:08:26 159.c09acae 159.c09acae
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/07/12-05:08:26 159.7fc59be 159.7fc59be
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.bccf366 79.bccf366
AdobeXMP.dll Adobe XMP Core 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPFiles.dll Adobe XMP Files 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPScript.dll Adobe XMP Script 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AGM.dll AGM 2024/07/12-05:08:26 159.c09acae 159.c09acae
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/06/12-14:44:23 159.642f8af 159.642f8af
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/07/12-05:08:26 159.c09acae 159.c09acae
AXE8SharedExpat.dll AXE8SharedExpat 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
AXEDOMCore.dll AXEDOMCore 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
BIB.dll BIB 2024/07/12-05:08:26 159.c09acae 159.c09acae
BIBUtils.dll BIBUtils 2024/07/12-05:08:26 159.c09acae 159.c09acae
CoolType.dll CoolType 2024/07/12-05:08:26 159.c09acae 159.c09acae
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2024 24.2.0
dvaadameve.dll Adobe DVA 2024 24.2.0
dvaappsupport.dll Adobe DVA 2024 24.2.0
dvaaudiodevice.dll Adobe DVA 2024 24.2.0
dvaaudiodsp.dll Adobe DVA 2024 24.2.0
dvacore.dll Adobe DVA 2024 24.2.0
dvacrashhandler.dll Adobe DVA 2024 24.2.0
dvaeve.dll Adobe DVA 2024 24.2.0
dvaevefactory.dll Adobe DVA 2024 24.2.0
dvamarshal.dll Adobe DVA 2024 24.2.0
dvamediatypes.dll Adobe DVA 2024 24.2.0
dvametadata.dll Adobe DVA 2024 24.2.0
dvametadataapi.dll Adobe DVA 2024 24.2.0
dvametadataUI.dll Adobe DVA 2024 24.2.0
dvanet.dll Adobe DVA 2024 24.2.0
dvaplayer.dll Adobe DVA 2024 24.2.0
dvascripting.dll Adobe DVA 2024 24.2.0
dvatemporalxmp.dll Adobe DVA 2024 24.2.0
dvatexteditor.dll Adobe DVA 2024 24.2.0
dvatransport.dll Adobe DVA 2024 24.2.0
dvaui.dll Adobe DVA 2024 24.2.0
dvavulcansupport.dll Adobe DVA 2024 24.2.0
dvaworkspace.dll Adobe DVA 2024 24.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll Adobe DVA 2024 24.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/07/12-05:08:26 159.1bcdfcc 159.1bcdfcc
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2024 24.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2024/04/04-23:54:54 79.ff77362 79.ff77362
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.12
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.12
PSViews.dll Adobe Photoshop 2024 25.12
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 159.c1e92a7 159.c1e92a7
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.1.610b254 18.0.1.610b254
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0


Required plugins:

Accented Edges NO VERSION - from the file “Filter Gallery.8bf”
Adaptive Wide Angle NO VERSION - from the file “Adaptive Wide Angle.8bf”
Angled Strokes NO VERSION - from the file “Filter Gallery.8bf”
Average NO VERSION - from the file “Average.8bf”
Bas Relief NO VERSION - from the file “Filter Gallery.8bf”
BMP NO VERSION - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.5 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.5 - from the file “Camera Raw.8bi”
Chalk && Charcoal NO VERSION - from the file “Filter Gallery.8bf”
Charcoal NO VERSION - from the file “Filter Gallery.8bf”
Chrome NO VERSION - from the file “Filter Gallery.8bf”
Cineon NO VERSION - from the file “Cineon.8bi”
Clouds NO VERSION - from the file “Clouds.8bf”
Color Halftone NO VERSION - from the file “Standard MultiPlugin.8bf”
Colored Pencil NO VERSION - from the file “Filter Gallery.8bf”
Conté Crayon NO VERSION - from the file “Filter Gallery.8bf”
Craquelure NO VERSION - from the file “Filter Gallery.8bf”
Crop and Straighten Photos Filter NO VERSION - from the file “Standard MultiPlugin.8bf”
Crop and Straighten Photos NO VERSION - from the file “CropPhotosAuto.8li”
Crosshatch NO VERSION - from the file “Filter Gallery.8bf”
Crystallize NO VERSION - from the file “Standard MultiPlugin.8bf”
Cutout NO VERSION - from the file “Filter Gallery.8bf”
Dark Strokes NO VERSION - from the file “Filter Gallery.8bf”
De-Interlace NO VERSION - from the file “Standard MultiPlugin.8bf”
Dicom NO VERSION - from the file “Dicom.8bi”
Difference Clouds NO VERSION - from the file “Clouds.8bf”
Diffuse Glow NO VERSION - from the file “Filter Gallery.8bf”
Displace NO VERSION - from the file “Standard MultiPlugin.8bf”
Dry Brush NO VERSION - from the file “Filter Gallery.8bf”
Entropy NO VERSION - from the file “statistics.8ba”
Export Color Lookup Tables NO VERSION - from the file “Export3DLUT.8be”
Extrude NO VERSION - from the file “Standard MultiPlugin.8bf”
FastCore Routines NO VERSION - from the file “FastCore.8bx”
Fibers NO VERSION - from the file “Standard MultiPlugin.8bf”
Film Grain NO VERSION - from the file “Filter Gallery.8bf”
Filter Gallery NO VERSION - from the file “Filter Gallery.8bf”
Fresco NO VERSION - from the file “Filter Gallery.8bf”
Glass NO VERSION - from the file “Filter Gallery.8bf”
Glowing Edges NO VERSION - from the file “Filter Gallery.8bf”
Grain NO VERSION - from the file “Filter Gallery.8bf”
Graphic Pen NO VERSION - from the file “Filter Gallery.8bf”
Halftone Pattern NO VERSION - from the file “Filter Gallery.8bf”
Halide Bottlenecks NO VERSION - from the file “HalideBottlenecks.8bx”
HDRMergeUI NO VERSION - from the file “HDRMergeUI.8bf”
HSB/HSL NO VERSION - from the file “Standard MultiPlugin.8bf”
IFF Format NO VERSION - from the file “Standard MultiPlugin.8bf”
Ink Outlines NO VERSION - from the file “Filter Gallery.8bf”
JPEG 2000 NO VERSION - from the file “JPEG2000.8bi”
Kurtosis NO VERSION - from the file “statistics.8ba”
Lens Blur NO VERSION - from the file “Lens Blur.8bf”
Lens Correction NO VERSION - from the file “Lens Correction.8bf”
Lens Flare NO VERSION - from the file “Standard MultiPlugin.8bf”
Liquify NO VERSION - from the file “Liquify.8bf”
Matlab Operation NO VERSION - from the file “ChannelPort.8bf”
Maximum NO VERSION - from the file “statistics.8ba”
Mean NO VERSION - from the file “statistics.8ba”
Measurement Core NO VERSION - from the file “MeasurementCore.8me”
Median NO VERSION - from the file “statistics.8ba”
Mezzotint NO VERSION - from the file “Standard MultiPlugin.8bf”
Minimum NO VERSION - from the file “statistics.8ba”
MMXCore Routines NO VERSION - from the file “MMXCore.8bx”
Mosaic Tiles NO VERSION - from the file “Filter Gallery.8bf”
Multiprocessor Support NO VERSION - from the file “MultiProcessor Support.8bx”
Neon Glow NO VERSION - from the file “Filter Gallery.8bf”
Note Paper NO VERSION - from the file “Filter Gallery.8bf”
NTSC Colors NO VERSION - from the file “NTSC Colors.8bf”
Ocean Ripple NO VERSION - from the file “Filter Gallery.8bf”
OpenEXR NO VERSION - from the file “Standard MultiPlugin.8bf”
Paint Daubs NO VERSION - from the file “Filter Gallery.8bf”
Palette Knife NO VERSION - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork NO VERSION - from the file “Filter Gallery.8bf”
Paths to Illustrator NO VERSION - from the file “Standard MultiPlugin.8bf”
PCX NO VERSION - from the file “PCX.8bi”
Photocopy NO VERSION - from the file “Filter Gallery.8bf”
Picture Package Filter NO VERSION - from the file “ChannelPort.8bf”
Pinch NO VERSION - from the file “Standard MultiPlugin.8bf”
Pixar NO VERSION - from the file “Pixar.8bi”
Plaster NO VERSION - from the file “Filter Gallery.8bf”
Plastic Wrap NO VERSION - from the file “Filter Gallery.8bf”
Pointillize NO VERSION - from the file “Standard MultiPlugin.8bf”
Polar Coordinates NO VERSION - from the file “Standard MultiPlugin.8bf”
Portable Bit Map NO VERSION - from the file “PBM.8bi”
Poster Edges NO VERSION - from the file “Filter Gallery.8bf”
Radial Blur NO VERSION - from the file “Standard MultiPlugin.8bf”
Radiance NO VERSION - from the file “Radiance.8bi”
Range NO VERSION - from the file “statistics.8ba”
Render Color Lookup Grid NO VERSION - from the file “Export3DLUT.8be”
Reticulation NO VERSION - from the file “Filter Gallery.8bf”
Ripple NO VERSION - from the file “Standard MultiPlugin.8bf”
Rough Pastels NO VERSION - from the file “Filter Gallery.8bf”
Save for Web NO VERSION - from the file “Save for Web.8be”
ScriptingSupport NO VERSION - from the file “ScriptingSupport.8li”
Shear NO VERSION - from the file “Standard MultiPlugin.8bf”
Skewness NO VERSION - from the file “statistics.8ba”
Smart Blur NO VERSION - from the file “Standard MultiPlugin.8bf”
Smudge Stick NO VERSION - from the file “Filter Gallery.8bf”
Solarize NO VERSION - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter NO VERSION - from the file “Filter Gallery.8bf”
Spherize NO VERSION - from the file “Standard MultiPlugin.8bf”
Sponge NO VERSION - from the file “Filter Gallery.8bf”
Sprayed Strokes NO VERSION - from the file “Filter Gallery.8bf”
Stained Glass NO VERSION - from the file “Filter Gallery.8bf”
Stamp NO VERSION - from the file “Filter Gallery.8bf”
Standard Deviation NO VERSION - from the file “statistics.8ba”
Sumi-e NO VERSION - from the file “Filter Gallery.8bf”
Summation NO VERSION - from the file “statistics.8ba”
Targa NO VERSION - from the file “Standard MultiPlugin.8bf”
Texturizer NO VERSION - from the file “Filter Gallery.8bf”
Tiles NO VERSION - from the file “Standard MultiPlugin.8bf”
Torn Edges NO VERSION - from the file “Filter Gallery.8bf”
Twirl NO VERSION - from the file “Standard MultiPlugin.8bf”
Underpainting NO VERSION - from the file “Filter Gallery.8bf”
Vanishing Point NO VERSION - from the file “VanishingPoint.8bf”
Variance NO VERSION - from the file “statistics.8ba”
Water Paper NO VERSION - from the file “Filter Gallery.8bf”
Watercolor NO VERSION - from the file “Filter Gallery.8bf”
Wave NO VERSION - from the file “Standard MultiPlugin.8bf”
WIA Support NO VERSION - from the file “WIASupport.8li”
Wind NO VERSION - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap NO VERSION - from the file “WBMP.8bi”
ZigZag NO VERSION - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

Exr-IO NO VERSION - from the file “D:\设计软件\Adobe Photoshop 2024\Plug-ins\Exr-IO.8bi”

Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.8.0.20 - from the file "Required Folder"
CmdN: 1.20.13
UAB: 2.18.0-7
Loaded at: 244 ms - launch time impact: 43 ms
Discover Panel (Loaded) 2407.105.0.20 - from the file "Required Folder"
Loaded at: 247 ms - launch time impact: 31 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
Loaded at: 7986 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.15.0.0 - from the file "Required Folder"
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 251 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.46.0.0 - from the file "Required Folder"
Loaded at: 7616 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.6.80.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\"
CAPTURE: 2.0.41 STOCK: 4.2.4
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 7987 ms - launch time impact: 1 ms
Photoshop Adjustments Panel (Loaded) 2.2.6.0 - from the file "Required Folder"
Loaded at: 7988 ms - launch time impact: 3 ms
Photoshop UXP Export-As (Prepared) 5.10.0.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.4.22.0 - from the file "Required Folder"
Loaded at: 7989 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 7400 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 7401 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 38

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\extensions\stock-panel-licensing\index.html”
Export As 4.8.15 - from the file “D:\设计软件\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “D:\设计软件\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
LogiOptions version 8.40.28.0 7.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\manager.html”

Installed TWAIN devices: NONE

Here's the sniffer info

C:\Users\86138>"D:\设计软件\Adobe Photoshop 2024\sniffer.exe"
Start sniffer 2024-10-03 01:13:02
D:\????\Adobe Photoshop 2024\sniffer.exe

{1834395 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 Laptop GPU index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-2,560, -160) -> (0, 1,440)
Dimensions: (2,560 1,600)
Display scale: 1.5
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0.004551 5.56595)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 Laptop GPU index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060 Laptop GPU
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 5,996 MB
VRAM: 5,996 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,110 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-09-05 000000.000000-000
Driver age: 1 month
Driver version: 32.0.15.6109
Supports UMA: UNSUPPORTED
D3D-ID: 9568
End platform native
{1834629 ms}

{1834630 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060 Laptop GPU
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,441 MB
VRAM: 6,441 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 215 GB / s
Compute score: 3,820.29
Device name string: NVIDIA GeForce RTX 3060 Laptop GPU
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{1834841 ms}

Exit code kExitNormal
End sniffer 2024-10-03 01:13:02

This topic has been closed for replies.

4 replies

davescm
Community Expert
Community Expert
October 3, 2024

Oops sorry, I missed that.

Dave

Ged_Traynor
Community Expert
Community Expert
October 3, 2024

@davescm according to the sniffer info, it's an NVIDIA GeForce RTX 3060 Laptop GPU

davescm
Community Expert
Community Expert
October 3, 2024

What specific GPU do you have in your system?

 

Dave

Ged_Traynor
Community Expert
Community Expert
October 3, 2024

@Ziyu32808983poy2 have a look at the GPU troubleshooting guide below

https://helpx.adobe.com/ie/photoshop/kb/troubleshoot-gpu-graphics-card.html

It appears you have Photoshop installed on the D drive rather than the C drive, also you only have 23 GB of free space for the scratch disk, although this won't have any bearing on the GPU issue, it will cause you issues when working on large files