Photoshop cannot open files containing smart objects

Question

I work with several templates where I only replace the main images in the relink window to create a batch save. For the past two days, Photoshop has simply refused to open the files because it says "the link to a smart object file is missing".

You have no idea how much trouble this is causing me. I have certificates to issue, social media packages to generate, portfolio artwork to create, and the files simply won't open!

After the error screen, the following message appears: "Could not complete the command because of a program error (d773e8.7368)"

Please, does anyone have a solution? I've already followed all the steps on the troubleshooting page and it didn't help.

D Fosse · Answer

Since you don’t say, I have to ask: have you confirmed that the link in the master file is still valid? Nothing has happened to the linked file, either in name or file path?

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