Skip to main content
gregjobes
gregjobes
Participant
June 25, 2014
Question

Photoshop CC 2014 is MUCH slower than Photoshop CC in a side-by-side comparison.

  • June 25, 2014
  • 41 replies
  • 19439 views

I can run them side-by-side on the same system and Photoshop CC 2014 is literally 2 times slower when selecting layers, hiding layers and moving vector points in pixel increments. 

Anyone having this issue?  I'm on a 2012 Macbook Pro, 8GB of RAM running Mavericks.

      This topic has been closed for replies.

      41 replies

      Show previous replies
      I
      ihsv
      Participating Frequently
      June 27, 2014

      For me, just Photoshop.  Perhaps a browser like Chrome or something like that. 

      Adam Jerugim
      Adam Jerugim
      Inspiring
      June 27, 2014

      A couple more questions:

      1.  By default, do you have the info palette visible?

      2.  Is Generator enabled?

      Also I'd like some volunteers to help me debug this.  If you're interested in working with me to get this resolved, please contact me directly:  first name dot last name at adobe dot com

      Thanks,

      Adam

      Noel Carboni
      Noel Carboni
      Legend
      June 27, 2014

      Adam, FYI, on my system which does not exhibit the slowdown I have the Info panel showing full-time, and have Generator disabled.

      -Noel

      eliz926
      eliz926
      Participating Frequently
      June 27, 2014

      side-by-side PS 2014 is MUCH SLOWER especially when using Brushes and/or Text tools.    Seems there's much more disk-reading taking place on 2014 (scratch is on disk2) ... and also wondering if there's some type of memory-leak because it appears PS 2014 isn't releasing after terminating.

      Turned off Wacom for 2014 because it just stopped working correctly, even after all the usual fix-it steps.

      Have already de-installed and re-installed all versions including Bridge. 

      Also there seems to continue some type of file-type conflict bug  that keeps returning when alternatively executing Bridgex64 from which ever PS version is activated. 

      Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59  x64

      Operating System: Windows 7 64-bit

      Version: 6.1 Service Pack 1

      System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

      Physical processor count: 4

      Logical processor count: 8

      Processor speed: 2195 MHz

      Built-in memory: 8099 MB

      Free memory: 3427 MB

      Memory available to Photoshop: 7080 MB

      Memory used by Photoshop: 70 %

      3D Multitone Printing: Disabled.

      Touch Gestures: Disabled.

      Windows 2x UI: Disabled.

      Image tile size: 1024K

      Image cache levels: 4

      Font Preview: Medium

      TextComposer: Latin

      Display: 1

      Display Bounds: top=0, left=0, bottom=900, right=1600

      OpenGL Drawing: Enabled.

      OpenGL Allow Old GPUs: Not Detected.

      OpenGL Drawing Mode: Advanced

      OpenGL Allow Normal Mode: True.

      OpenGL Allow Advanced Mode: True.

      Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\

      Temporary file path: C:\Users\e\AppData\Local\Temp\

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        Startup, 449.2G, 223.0G free

      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\

      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\

      Required plug-ins:

         3D Studio 15.0 (2014.0.0 x001)

         Accented Edges 15.0

         Adaptive Wide Angle 15.0

         Angled Strokes 15.0

         Average 15.0 (2014.0.0 x001)

         Bas Relief 15.0

         BMP 15.0

         Chalk & Charcoal 15.0

         Charcoal 15.0

         Chrome 15.0

         Cineon 15.0 (2014.0.0 x001)

         Clouds 15.0 (2014.0.0 x001)

         Collada 15.0 (2014.0.0 x001)

         Color Halftone 15.0

         Colored Pencil 15.0

         CompuServe GIF 15.0

         Conté Crayon 15.0

         Craquelure 15.0

         Crop and Straighten Photos 15.0 (2014.0.0 x001)

         Crop and Straighten Photos Filter 15.0

         Crosshatch 15.0

         Crystallize 15.0

         Cutout 15.0

         Dark Strokes 15.0

         De-Interlace 15.0

         Dicom 15.0

         Difference Clouds 15.0 (2014.0.0 x001)

         Diffuse Glow 15.0

         Displace 15.0

         Dry Brush 15.0

         Eazel Acquire 15.0 (2014.0.0 x001)

         Embed Watermark 4.0

         Entropy 15.0 (2014.0.0 x001)

         Export Color Lookup NO VERSION

         Extrude 15.0

         FastCore Routines 15.0 (2014.0.0 x001)

         Fibers 15.0

         Film Grain 15.0

         Filter Gallery 15.0

         Flash 3D 15.0 (2014.0.0 x001)

         Fresco 15.0

         Glass 15.0

         Glowing Edges 15.0

         Google Earth 4 15.0 (2014.0.0 x001)

         Grain 15.0

         Graphic Pen 15.0

         Halftone Pattern 15.0

         HDRMergeUI 15.0

         IFF Format 15.0

         Ink Outlines 15.0

         JPEG 2000 15.0

         Kurtosis 15.0 (2014.0.0 x001)

         Lens Blur 15.0

         Lens Correction 15.0

         Lens Flare 15.0

         Liquify 15.0

         Matlab Operation 15.0 (2014.0.0 x001)

         Maximum 15.0 (2014.0.0 x001)

         Mean 15.0 (2014.0.0 x001)

         Measurement Core 15.0 (2014.0.0 x001)

         Median 15.0 (2014.0.0 x001)

         Mezzotint 15.0

         Minimum 15.0 (2014.0.0 x001)

         MMXCore Routines 15.0 (2014.0.0 x001)

         Mosaic Tiles 15.0

         Multiprocessor Support 15.0 (2014.0.0 x001)

         Neon Glow 15.0

         Note Paper 15.0

         NTSC Colors 15.0 (2014.0.0 x001)

         Ocean Ripple 15.0

         OpenEXR 15.0

         Paint Daubs 15.0

         Palette Knife 15.0

         Patchwork 15.0

         Paths to Illustrator 15.0

         PCX 15.0 (2014.0.0 x001)

         Photocopy 15.0

         Photoshop 3D Engine 15.0 (2014.0.0 x001)

         Photoshop Touch 14.0

         Picture Package Filter 15.0 (2014.0.0 x001)

         Pinch 15.0

         Pixar 15.0 (2014.0.0 x001)

         Plaster 15.0

         Plastic Wrap 15.0

         PNG 15.0

         Pointillize 15.0

         Polar Coordinates 15.0

         Portable Bit Map 15.0 (2014.0.0 x001)

         Poster Edges 15.0

         Radial Blur 15.0

         Radiance 15.0 (2014.0.0 x001)

         Range 15.0 (2014.0.0 x001)

         Read Watermark 4.0

         Render Color Lookup Grid NO VERSION

         Reticulation 15.0

         Ripple 15.0

         Rough Pastels 15.0

         Save for Web 15.0

         ScriptingSupport 15.0

         Shake Reduction 15.0

         Shear 15.0

         Skewness 15.0 (2014.0.0 x001)

         Smart Blur 15.0

         Smudge Stick 15.0

         Solarize 15.0 (2014.0.0 x001)

         Spatter 15.0

         Spherize 15.0

         Sponge 15.0

         Sprayed Strokes 15.0

         Stained Glass 15.0

         Stamp 15.0

         Standard Deviation 15.0 (2014.0.0 x001)

         STL 15.0 (2014.0.0 x001)

         Sumi-e 15.0

         Summation 15.0 (2014.0.0 x001)

         Targa 15.0

         Texturizer 15.0

         Tiles 15.0

         Torn Edges 15.0

         Twirl 15.0

         Underpainting 15.0

         Vanishing Point 15.0

         Variance 15.0 (2014.0.0 x001)

         Viveza 2 2.1.16.323

         Water Paper 15.0

         Watercolor 15.0

         Wave 15.0

         Wavefront|OBJ 15.0 (2014.0.0 x001)

         WIA Support 15.0 (2014.0.0 x001)

         Wind 15.0

         Wireless Bitmap 15.0 (2014.0.0 x001)

         ZigZag 15.0

      I
      ihsv
      Participating Frequently
      June 27, 2014

      Yes, I have.  No change.

      Another piece of info that might be useful is that once Photoshop CC 2014 opens, all of the menus/buttons are very responsive.  It's only when a new document is created or when an existing document is opened that it starts acting up, the cursor/spinner wheel freezes and from that point on, things go down hill.

      Adam Jerugim
      Adam Jerugim
      Inspiring
      June 27, 2014

      Any other applications running and active at the same time as PS?  Or does the slowdown also occur if PS is the only application running?

      marshjr
      marshjr
      Participant
      June 27, 2014

      For me specifically, of course I have a number of other apps running, however this will be the case all the time.

      Hope that helps?

      I
      ihsv
      Participating Frequently
      June 27, 2014

      Adam,

      To answer your questions:

      1.  Anything GUI related.  Any of the menus, drawing on canvas, buttons, etc.  There is a serious delay in the response time.  Just clicking the brush tool, for instance, took a good five seconds before it would activate. 

      2.  It does not get better with time.  I left it along all night long and came back to it in the morning and it is still sluggish.

      3.  CPU Usage ~18%

      4.  Yes, I have uninstalled the previous version of Photoshop and have re-installed it.   No change in the performance of CC 2014

      PC Specs: 

      Windows 8.1

      AMD FX (tm)-6300 Six-Core 3.50 GHz

      Radeon HD 7700

      8GB DDR3 RAM

      Adam Jerugim
      Adam Jerugim
      Inspiring
      June 27, 2014

      Thanks for the detailed reply.  One more question: have you tried disabling Font previews (Type > Font Preview Size > None)?

      I
      ihsv
      Participating Frequently
      June 27, 2014

      Exact same issue.  I have a fairly decent PC that isn't even 6 months old. Photoshop CC runs perfectly, but CC 2014 is utterly unusable. I have been afraid to download any of the other updated CC 2014 apps because of this. 

      Adam Jerugim
      Adam Jerugim
      Inspiring
      June 27, 2014

      A couple questions for Windows users:

      1.  What specifically is slower compared to 14.2.1?  Everything?  Or specifically interacting with elements on canvas?

      2.  Does it get better if you leave PS idle for a few minutes after launch?

      3.  When performance is poor, what does Task Manager report for Photoshop CPU usage?

      4.  Have you tried un-installing and re-installing 14.2.1? (this has helped some people with performance issues on Windows OS)

      Any more information would be greatly appreciated.

      Thanks,

      Adam

      avirambo
      avirambo
      Participant
      June 27, 2014

      We have the same problem. Not only my computer, 5 computers on my company got this.
      This version is unusable, we all switched back to the "old" photoshop cc. Really, really annoying and frustrating .

      We are all on 64bit PC systems intel i7 with 32gb ddr3 ram, windows8 + windows7

      Maguai Studio
      Maguai Studio
      Participant
      June 27, 2014

      Yes it's as slow as ancient time on my computer as well. I’m working on a poster design (with a few text layers, if that matters).

      My specs are:

      MacBook Pro (I think) late 2011 15"

      2 GHz Core i7

      8GB DDR3 RAM

      AMD Radeon HD

      OSX 10.9.3 Mavericks

      Noel Carboni
      Noel Carboni
      Legend
      June 26, 2014

      Do any of you have a sample file that you could post online, and that can be used (along with some specific instructions) to illustrate the problem?  I suspect that if Adobe has a file that makes the slowdown obvious and can be used to reliably reproduce it, you have a greater chance of it being resolved.

      -Noel

        O
        orion128
        Participating Frequently
        June 26, 2014

        Thank you for your help! Please wait, i upload a PSD file. I posted here the link.

        O
        orion128
        Participating Frequently
        June 26, 2014

        I have the same problem, and simply can not find an explanation or solution. With this configuration, you should not act badly.

        My system:

        Windows 7 Pro 64bit

        Gainward GeForce GTX 770 Phantom 4GB

        Intel i7 CPU

        16 GB of RAM

        R
        RMDufour
        Participant
        August 5, 2014

        I have almost the same system but with 32G of RAM and my InDesign 2014 seems to be running in molasses. Like everyone else here, i can't find a word about why or how to fix this from Adobe. Not happy. Very not happy!!

        Robert

        Adam Jerugim
        Adam Jerugim
        Inspiring
        August 6, 2014

        We just posted the first update for PS CC 2014 (2014.1) and the update includes a few performance fixes.  Please update to the latest version when you have a chance and let me know if you're still experiencing sluggishness with CC 2014.1 (15.1) compared to CC (14.2.1) on the same system.

        http://blogs.adobe.com/photoshopdotcom/2014/08/new-3d-printing-features-and-enhancements-in-photoshop-cc.html

        Thanks,

        Adam

          marshjr
          marshjr
          Participant
          June 25, 2014

          I'm glad someone is feeling the same as I do today!

          I was trying to figure out why — all of a sudden — my Photoshop is so unresponsive and lagging. Nothing at all has changed with my system since yesterday other than installing CC 2014. It's so bad, everyone in my office is having the exact same problem. Kinda shocking actually. It feels like I am working on a system that is 10+ years old! My fingers are crossed that Adobe can identify something specific, and provide a fix. Not holding my breath though.

          Show more replies
          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices