Hi Akash,
I tried the GPU fixes @ Photoshop CC 2015 crashes on launch or exit | Windows
none worked. Here are the error logs I have. Please let me know if you need anything else more spacific.
Event Viewer Information
Fault bucket 120606218217, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 18.0.0.53
P3: 57fde9fd
P4: LavasoftTcpService64.dll
P5: 2.3.4.7
P6: 555dc671
P7: c0000095
P8: 0000000000008902
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28A1.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_22281e8f1339113c98488cbe6d9ca5cb6b4d6341_3fa5eec2_2c9790f8
_______________________________________________________________________________________________________________________________
AppCrash_Photoshop.exe_22281e8f1339113c98488cbe6d9ca5cb6b4d6341_3fa5eec2_2c9790f8
Version=1
EventType=APPCRASH
EventTime=131226181451394402
ReportType=2
Consent=1
UploadTime=131226181452948495
ReportIdentifier=8837d7c9-a177-11e6-af11-e4a7a0c76243
IntegratorReportIdentifier=abe65268-07a9-46d0-8169-240207a871b9
NsAppName=Photoshop.exe
AppSessionGuid=00000da8-0001-0003-e08f-de468435d201
TargetAppId=W:000603813e87f6069eb241845c6cfe9904f600000904!000034e171765e52a66a588e53de3bc2e58fcda86efc!Photoshop.exe
TargetAppVer=2016//10//12:07:45:01!a1e6fc3!Photoshop.exe
BootId=4294967295
Response.BucketId=d68bfc925e8465393dcce5e6fe437b8b
Response.BucketTable=4
Response.LegacyBucketId=120610403429
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Photoshop.exe
Sig[1].Name=Application Version
Sig[1].Value=18.0.0.53
Sig[2].Name=Application Timestamp
Sig[2].Value=57fde9fd
Sig[3].Name=Fault Module Name
Sig[3].Value=LavasoftTcpService64.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=2.3.4.7
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=555dc671
Sig[6].Name=Exception Code
Sig[6].Value=c0000094
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000008902
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.14393.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=bfef
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=bfef348dfc3144f4211de2095b9089eb
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=aa5c
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=aa5cc194c9e535f8ba39d80cc627eacd
UI[2]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
UI[3]=Adobe Photoshop CC 2017 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[5]=C:\WINDOWS\System32\sechost.dll
LoadedModule[6]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[7]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[8]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.14393.321_none_72fe05dd211a5fae\gdiplus.dll
LoadedModule[9]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[11]=C:\WINDOWS\System32\combase.dll
LoadedModule[12]=C:\WINDOWS\System32\USER32.dll
LoadedModule[13]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[14]=C:\WINDOWS\System32\win32u.dll
LoadedModule[15]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[16]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[19]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[21]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\CITThreading.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[23]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AdbePM.dll
LoadedModule[24]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\icucnv40.dll
LoadedModule[25]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\adobe_caps.dll
LoadedModule[26]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\manta.dll
LoadedModule[27]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\VulcanControl.dll
LoadedModule[28]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[29]=C:\WINDOWS\System32\ole32.dll
LoadedModule[30]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\VulcanMessage5.dll
LoadedModule[31]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[32]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[33]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[34]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\tbb.dll
LoadedModule[35]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[36]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\cg.dll
LoadedModule[37]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\cgGL.dll
LoadedModule[38]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\ahclient.dll
LoadedModule[39]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[40]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\amtlib.dll
LoadedModule[41]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[42]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AXEDOMCore.dll
LoadedModule[43]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[44]=C:\WINDOWS\System32\shcore.dll
LoadedModule[45]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\MPS.dll
LoadedModule[46]=C:\WINDOWS\System32\profapi.dll
LoadedModule[47]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\PlugPlugOwl.dll
LoadedModule[48]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[49]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\ExtendScript.dll
LoadedModule[50]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\ScCore.dll
LoadedModule[51]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\mona.dll
LoadedModule[52]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[53]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AdobeOwl.dll
LoadedModule[54]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\dnssd.dll
LoadedModule[55]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[56]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AdobeLinguistic.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\MSVCP140.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\DDRAW.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[63]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\icudt40.dll
LoadedModule[64]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\tbbmalloc.dll
LoadedModule[65]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\svml_dispmd.dll
LoadedModule[66]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\libmmd.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\msi.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[70]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AIDE.dll
LoadedModule[71]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\libglog.dll
LoadedModule[72]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\opencv_core249.dll
LoadedModule[73]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\opencv_imgproc249.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll
LoadedModule[75]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[76]=C:\WINDOWS\SYSTEM32\MSVCP120.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\MSVCR120.dll
LoadedModule[78]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[79]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[80]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[81]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[82]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[83]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.351_none_4213128bc687e6d3\Comctl32.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\STI.DLL
LoadedModule[85]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[86]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[87]=C:\WINDOWS\SYSTEM32\wiatrace.dll
LoadedModule[88]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.dll
LoadedModule[89]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\PSViews.dll
LoadedModule[90]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\PSArt.dll
LoadedModule[91]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[92]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[93]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[94]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[95]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\DWrite.dll
LoadedModule[97]=C:\WINDOWS\system32\c_g18030.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[99]=C:\WINDOWS\system32\wbem\wbemprox.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\wbemcomn.dll
LoadedModule[101]=C:\WINDOWS\system32\wbem\wbemsvc.dll
LoadedModule[102]=C:\WINDOWS\system32\wbem\fastprox.dll
LoadedModule[103]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
LoadedModule[104]=C:\WINDOWS\SYSTEM32\apphelp.dll
LoadedModule[105]=C:\Windows\System32\dlnashext.dll
LoadedModule[106]=C:\Windows\System32\PlayToDevice.dll
LoadedModule[107]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[108]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[109]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[110]=C:\WINDOWS\system32\wpdshext.dll
LoadedModule[111]=C:\Windows\System32\ActXPrxy.dll
LoadedModule[112]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Extensions\FastCore.8bx
LoadedModule[113]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Extensions\MMXCore.8bx
LoadedModule[114]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Extensions\MultiProcessor Support.8bx
LoadedModule[115]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\PLUGIN.dll
LoadedModule[116]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AdobeXMP.dll
LoadedModule[117]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\File Formats\Dicom.8bi
LoadedModule[118]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
LoadedModule[119]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[120]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\File Formats\PSDX.8bi
LoadedModule[121]=C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats\Camera Raw.8bi
LoadedModule[122]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\IMSLib.dll
LoadedModule[123]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[124]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\BIB.dll
LoadedModule[125]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\BIBUtils.dll
LoadedModule[126]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AdobeSVGAGM.dll
LoadedModule[127]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\SVGRE.dll
LoadedModule[128]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\ACE.dll
LoadedModule[129]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\updaternotifications.dll
LoadedModule[130]=C:\WINDOWS\SYSTEM32\NETUTILS.DLL
LoadedModule[131]=C:\WINDOWS\SYSTEM32\WKSCLI.DLL
LoadedModule[132]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AGM.dll
LoadedModule[133]=C:\Windows\System32\taskschd.dll
LoadedModule[134]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\CoolType.dll
LoadedModule[135]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AXE8SharedExpat.dll
LoadedModule[136]=C:\WINDOWS\SYSTEM32\icm32.dll
LoadedModule[137]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\WRServices.dll
LoadedModule[138]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Linguistics\Providers\Plugins2\AdobeHunspellPlugin\AdobeHunspellPlugin.dll
LoadedModule[139]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Linguistics\Providers\Plugins2\WRLiloPlugin.bundle\WRLiloPlugin.dll
LoadedModule[140]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Extensions\ScriptingSupport.8li
LoadedModule[141]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Spaces\Spaces.8li
LoadedModule[142]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Spaces\libcef.dll
LoadedModule[143]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[144]=C:\WINDOWS\System32\COMDLG32.dll
LoadedModule[145]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[146]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[147]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[148]=C:\WINDOWS\System32\NSI.dll
LoadedModule[149]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[150]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[151]=C:\WINDOWS\SYSTEM32\OLEACC.dll
LoadedModule[152]=C:\WINDOWS\SYSTEM32\USP10.dll
LoadedModule[153]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[154]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[155]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[156]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[157]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[158]=C:\WINDOWS\SYSTEM32\edputil.dll
LoadedModule[159]=C:\Windows\System32\uiautomationcore.dll
LoadedModule[160]=C:\WINDOWS\SYSTEM32\twinapi.dll
LoadedModule[161]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AdobePIP.dll
LoadedModule[162]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\LogSession.dll
LoadedModule[163]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[164]=C:\Windows\system32\LavasoftTcpService64.dll
LoadedModule[165]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll
LoadedModule[166]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[167]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[168]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[169]=C:\Windows\System32\rasadhlp.dll
LoadedModule[170]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[171]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[172]=C:\WINDOWS\System32\msxml3.dll
LoadedModule[173]=C:\WINDOWS\SYSTEM32\webio.dll
LoadedModule[174]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[175]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\aif.dll
LoadedModule[176]=C:\WINDOWS\SYSTEM32\nvoglv64.DLL
LoadedModule[177]=C:\WINDOWS\SYSTEM32\dbghelp.dll
LoadedModule[178]=C:\WINDOWS\system32\schannel.DLL
LoadedModule[179]=C:\WINDOWS\system32\nvspcap64.dll
LoadedModule[180]=C:\WINDOWS\system32\nvapi64.dll
LoadedModule[181]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll
LoadedModule[182]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[183]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[184]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[185]=C:\WINDOWS\SYSTEM32\DPAPI.DLL
LoadedModule[186]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[187]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[188]=C:\Windows\System32\cryptnet.dll
LoadedModule[189]=C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvwgf2umx.dll
LoadedModule[190]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[191]=C:\WINDOWS\system32\audioses.dll
LoadedModule[192]=C:\WINDOWS\SYSTEM32\wintypes.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Adobe Photoshop CC 2017
AppPath=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=F22CCA0D2E3490CB7E7417FF6082E806
MetadataHash=1381608080
_______________________________________________________________________________________________________________________________
Event Viewer ERROR
Faulting application name: Photoshop.exe, version: 18.0.0.53, time stamp: 0x57fde9fd
Faulting module name: LavasoftTcpService64.dll, version: 2.3.4.7, time stamp: 0x555dc671
Exception code: 0xc0000095
Fault offset: 0x0000000000008902
Faulting process id: 0x536c
Faulting application start time: 0x01d2366907f26890
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
Faulting module path: C:\Windows\system32\LavasoftTcpService64.dll
Report Id: 54c93429-ee1e-4196-b29a-23957e7aef21
Faulting package full name:
Faulting package-relative application ID:
_______________________________________________________________________________________________________________________________
Event Viewer ERROR
Activation context generation failed for "c:\program files (x86)\adobe\adobe creative cloud\utils\Creative Cloud Uninstaller.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.351_none_89c04962db040fd9.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.351_none_4213128bc687e6d3.manifest.