Skip to main content
łukaszb62956031
Participating Frequently
October 20, 2017
Answered

Photoshop CC 2018 Brush lag

  • October 20, 2017
  • 85 replies
  • 186858 views

Hi,

I updated PS yesterday and everytjing was fine, but today suddenly I got big brush lags. With smoothing on or off, no difference.

Lag gets even worse while zooming above 50%.

I've restarted preferences and PC and nothing happens.

I'm losing half a day trying to figure it out and its really nervous situation. Any ideas how to fix it?


Windows 7, 16 GB RAM, GTX 970, Intel i5 4570

Correct answer JuanNavedo2080

SOLVED THE PROBLEM

It looks like Adobe, if I'm not mistaken, added a new option in the 2019 version and by default, it's on. What worked for me is turning off "Enable Preserve Details 2.0 Upscale" under the Technology Preview preference. Let me know if this works for you guys.

85 replies

Yailan
Participating Frequently
February 15, 2018

Best solution is to switch back to Adobe CC 2017 and wait until Adobe CC 2018 is fixed or until CC 2019 is released

ThePhotoRetoucher
Participating Frequently
February 15, 2018

My situation appeared to be adobe but....

I had my tech guy take a look at my system.  We can only think a Windows update caused my  system to alter some drivers. It changed the CPU usage to throttle to half power. Discovered this is the windows CPU monitor. We fixed by getting all the latest drivers from teh Mobo site. Changed the Bios back to default, settings, then rebooted again. Then changed the bios back to all my previous settings and im running back at my over clock rate again. I have honestly no idea how long my machine had been running at 1.6 Ghz now its back at 3.8 again. Photoshop seems sweet again.

Participant
February 13, 2018

Solution:

Turn to Photoshop 2017 till adobe fix it in 2018.

Many losted days and is the only way.

Juanma

ThePhotoRetoucher
Participating Frequently
February 7, 2018

Im noticing other odd glitches now, crashing when using the line selection tool and weird glitches with using the hand tool (move) too.

Anyone else or is this just me?

Going to try and screen cap my issues. In the mean time this morning ive noticed in my CPU monitor that my CPU is running at half speed?? which is no doubt another and separate issue..  But all of this since the adobe fixes and upgrades of late. Seems like a cluster F to me.

I cant even work now, i get huge delays from trying to select options in drop downs and the ongoing issues are getting me down...

Yailan
Participating Frequently
January 27, 2018

New patch did not help for me, I still have the lag.

ThePhotoRetoucher
Participating Frequently
January 26, 2018

seems now ive updated the latest CC release my problems are solved, you could try that!

Known Participant
January 26, 2018

It helped me! I had more problems than tool lag and it helped me with all the lagging! Whew!

Moving smoothing to 0% never worked for me.

kolesGhost
Participant
January 21, 2018

I'm trying to troubleshoot this too.

I'm trying to turn off all gestures (within in Wacom software) and within Photoshop.  I've turned off General/Tools/Enable Gestures and General/Tools/Rich Tool Tips and it seems to be helping. 

Known Participant
January 19, 2018

Allow me to throw my hat into the ring with this ridiculous brush lag.  Adobe is just nauseating as a company.  Call in and talk to overseas nincompoops who are just reading things off a screen.  Tried all the above, and nothing works.

Known Participant
January 19, 2018

Going back to 15.5.  THE last known working version of this program.  Anyone who has touched it since then should be fired.

ThePhotoRetoucher
Participating Frequently
January 14, 2018

I have almost the same set up as the very first post and original question i this thread but i have two monitors. As soon as i disabled the multi display and worked on the one monitor, volla instant fix! Thanks Spectroplasm for the full break down.

No other solution worked for me.

Participating Frequently
January 14, 2018

You're welcome, I'm glad it worked out for you. I have recently tested out a Wacom Cintiq and the problem is the same, I'm certain now it's a multi monitor issue and not just an option to turn off in the brush smoothing. On a single monitor only setup brush smoothing is left on by default and everything works flawlessly.
For people having problems on their PCs and they are running on single monitors, try checking if:

1: you have Optimus enabled PCs, if yes, try configuring Photoshop to use the nvidia card.

2: if you have dual cards in your system try disabling one to see if it helps.

3: if you are on a desktop and have an integrated card try disabling in in Bios and only use the discreet gfx card.

If we can narrow this down it might help the guys over at Adobe to supply a fix.

ThePhotoRetoucher
Participating Frequently
January 15, 2018

It wasn't just the "spot healing brush" i was having issues with. Playing of actions that normally Zip through, chundered away and patch tools, pretty much a slow down all over. Described as laggy..

(20/01/2018) EDIT - As of today I am now experiencing "lag" again, single screen is not fixing the issue! Ill keep an eye on this thread to say how it pans out.

Yailan
Participating Frequently
January 12, 2018

So I'm still having the brush tool problem (both of them) and I'm seeing it now on my friends MacBook too. Now I haven't used the 2018 update since the first solution was to reinstall 2017 which works fine for me, but I think the whole Adobe CC 2018 update is having bugs, like pictures and text glitching in InDesign, files not opening and so on.

So when is there an actual real solution coming from you (Adobe) guys coming? that patch did not work for me or others.

Kind Regards,

Yailan