Photoshop CC and it doesn't recognise my camera raw images

Forum|Forum|8 years ago
July 26, 2018
4 replies
654 views

I've recently installed Photoshop CC and it doesn't recognise my camera raw images. In the camera raw window I just get a series of coloured lines. My camera is a Nikon 5500.

Mod Edit: changed title was "Derek"

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Correct answer

Hi

This is normally an issue with a GPU driver

Try disabling Use Graphics Processor in the Camera Raw settings, restart Photoshop to see if it helps

If that doesn't help, in Photoshop go to Help > System Info and copy and paste that into this thread

If it does fix the issue try updating your GPU driver from the manufactures website

A

Anonymous

Correct answer

Hi

This is normally an issue with a GPU driver

Try disabling Use Graphics Processor in the Camera Raw settings, restart Photoshop to see if it helps

If that doesn't help, in Photoshop go to Help > System Info and copy and paste that into this thread

If it does fix the issue try updating your GPU driver from the manufactures website

D

derekf78933042Author

Participant

Hi Ged

Thank you very much. Disabling User Graphics Processor in the Camera

Raw settings appears to have solved the problem.

Derek

A

Anonymous

You're welcome

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