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441212431
Participating Frequently
July 2, 2013
Question

Photoshop CC Clone Stamp not working for me

  • July 2, 2013
  • 26 replies
  • 83869 views

There was another thread about this, several people reported this problem, but so far no response from Adobe. Let's try this again.

The Clone Stamp no longer works right. It's slow and sampling results are all over the place. It will sample from areas I never even ALT clicked on. And it can't keep up with rapid sampling and stamping. As is, Photoshop CC is totally unusable for photo retouching work.

I switched back to CS6, which still works fine, so the problem is NOT on my end.

Running Windows 7 64bit. Photoshop CC 64bit.

Can we get some response from Adobe please ??

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      26 replies

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      B
      Bob6647
      Participating Frequently
      May 12, 2015

      I had a similar problem where little white circles would appear when using the wacom tablet and clone stamp tool, making the source come from every where except they were supposed to come from.

      I found this to help, hope it will cure yours too? How to get rid of those annoying circles from your wacom cursor in Windows 7 - VolnaPC                                                                                                                                                                                                                                                                                         

      I believe there are issues in cc with catching up or speed that I definitely did not have with cs5. I even upgraded to a new pc with 32g ram and powerful video card before going with cc full time. I feel Adobe probably knows they are there and just don't know what to do about them yet?

      A
      aleksandarr
      Participating Frequently
      January 26, 2015

      I really think this Noel Carboni, the "PS expert"'s opinion and post is NOT COOL!

      People ARE PAYING for an Adobe PRODUCT that HIGHLY ADDRESSES people who need, ... DEPEND on using CLONE STAMP tool (among other things) in their work, with their WACOM tablets.

      Now, it doesn't work, and instead of offering the solution, You think they need to take more active role in finding the solution? WHY? We are not programmers, or Computer Technicians. Most of us are, ... - artists. We Don't Wanna Get Involved In Finding Solutions To A Problem, we just need it to work!

      Now, it is nothing personal to Noel, it's just I think these kind of opinions are not to benefit anyone ...

      I had same problem with Clone Stamp tool.

      What it did in my case actually is - it remembered last spot I was trying to clone, so if I try to do cloning at my regular speed, it just used that spot even if I ALT-ed another one. So, it wasn't "all over the place", as someone mentioned, it just couldn't keep up registering new spots to clone.

      I also tried everything. Now, If I remember correctly, there is a thread here with same problem that was partially solved by removing 2 folders of Nik software plugins. That didn't help me, but might work for you.

      Only thing that did help was to remove wacom drivers.

      Anyway, the problem is in relation between wacom and PS CC, so, I guess they both need to work it out (Wacom and Adobe).

      P.S. Yeah, I forgot, I am on Windows 7 x64 ... Wacom Intous 4 medium

      P.P.S. Also, there is this, but only for Macs - maybe it helps our problem too (if there is anyone on mac experiencing it): Menus, shortcuts, Lasso tool, or Photoshop stop working when using a Wacom tablet | Mac OS

      J
      JoeyPugs
      Participant
      January 11, 2015

      I'm having problems with the cloning stamp too.  I tried restarting the program and the computer but the problem returns.  As soon as I select the area to be duplicated and then move the brush, it's as if the image was "glued" to the stamp and moves around the screen where ever the point of the brush is.  In the past when I used the cloning stamp the keyboard becomes inactive.  It's a glitch someplace and it's extremely frustrating because I use this tool more than any other.  Help!  I'm running Mac Yosemite.

      R
      Rmonrose
      Participant
      November 17, 2014

      I have been  using CC with my MacBookPro for many months now. I haven't made any software changes lately yet all of  a sudden, my clone stamp tool won't work. The pattern stamp tool works, but not the clone stamp. Any ideas how to fix this? All my other tools work just  fine.

      Noel Carboni
      Noel Carboni
      Legend
      November 18, 2014

      Chances are you've done something that's keeping it from working.  There are a lot of modal settings you can make that will break it.

      Check all your settings such as Opacity and Flow, the mixing mode, the mixing mode of the layer you're painting on and look at the Clone Source panel.  Make sure you haven't selected something to where the part you're trying to clone to is not selected.

      Do a screen grab showing your entire Photoshop environment and post it here.  Maybe someone will be able to see what's wrong.

      -Noel

      F
      fireattack
      Participating Frequently
      August 13, 2014

      After the most recent update it seems fixed on my computer..OMG!

      I'll see if it will be consistent.

      F
      fireattack
      Participating Frequently
      June 22, 2014

      Hi everyone,

      I just tried CC 2014, no fix, at all.

      Oh yeah, for sure it's not Adobe's problem, just our computer and system suck. Thank you Noel.

      Noel Carboni
      Noel Carboni
      Legend
      June 22, 2014

      You're welcome.  Happy to help you find the problem.

      -Noel

      Y
      yinglish
      Participant
      April 30, 2014

      I HAVE THE SAME PROBLEM!!!

      Both of my work and home computer have CC and only the one at home works.

      The photoshop on my work computer does not really do stamping - it does something else - which I can not tell (it randomly stamps some areas and some not!)

      It is extremely frustraing!!!

      L
      lorewriter
      Participant
      April 30, 2014

      To help the Adobe Staff pinpoint the root cause of this bug, if you are experiencing this problem can you please fill out your system specs below:

      MY PC CONFIGURATION

      Photoshop Version: 

      CPU:

      RAM:

      Graphics Card:

      Operating System:

      Antivirus:

      Tablet:

      Mouse:

      Audio:

      HDD:

      Display:

      Key Running Processes:

      We may be able to find a trend if everyone posts their specs.

      V
      vrebel
      Participant
      April 30, 2014

      I may have found some solutions for this issue:

      • i unplugged my laptop from the power source, and running on battery only, it worked ONCE. When the issue reappeared, it didn't worked again.
      • one thing that worked for me was turning off my laptop for 10 minutes (more or less) then turning it on again. The delay was not present anymore. I just found it out.

      While these may not be definitive solutions, i took those ten minutes and drink a cup of tea.

      K
      Kriativos
      Participant
      March 16, 2014

      bem amigos tambem estou com o mesmo problema, ate o meu photoshop cs6 que funcionava corretamente, apos ser atualizado passou a apresentar o mesmo problema...

      L
      LPBak
      Participating Frequently
      January 10, 2014

      Same issue here. With the healing brush, too. Moved back to CS6 and it's fine. Adobe continues to tell me that it is a computer/settings issue and refuses to accept that it's a PS CC programming issue.

      L
      LPBak
      Participating Frequently
      January 10, 2014

      Same problem here. It occurs with the healing brush also.

      I believe the problem lies in the Alt key being used to sample a place on the image also invokes the Menu bar in Photoshop. Adobe refuses to accept any fault in programming though, they have also told me that it is some other setting I've changed on my fresh install of Windows 7 that worked fine with CS5.

      4
      441212431Author
      Participating Frequently
      January 10, 2014

      I have gone back to using PS CS6 instead of CC because Adobe I guess doesn't give a damn about this problem more than 3 months later.

      A problem that only started with Photoshop CC. Blaming user's OS or hardware is rediculous. CS6 and below don't have this problem.

      Trevor.Dennis
      Community Expert
      Trevor.DennisCommunity Expert
      Community Expert
      January 10, 2014

      I hope I have not missed something and am reinventing the wheel here, but I had a think about how Windows uses the Alt key.  People are quite right, that even with the Clone tool selected, using the Alt key initially brings up the Menus (waiting for their 'mostly' first letter short cuts) but Windows releases the Alt key as soon as you left click on the source.

      But what other ways does Windows use the Alt key?  I think this is something Noel would be the best to answer, but THIS LINK mentions using Alt left mouse to move a window in Ubuntu, for instance. But Ubuntu is not Windows I guess.   I am way out of my comfort zone with this stuff!

      There is somebody HERE talking about that same Alt click drag facility to resize windows, but this time with Linux, and he is given a link to a tool that impliments the same feature in Windows.  What I am saying/asking here, is do any of the people with problems have anything else on their systems that traps an Alt click?

      As a little aside, I installed Lazy Nezumi while using my laptop, because it is cheap as chips, and I need all the help I can get when it comes to drawing nice lines in Photoshop.  It works great, and does everything it claims, but it also messes up some Photoshop shortcuts.  It allows you to reprogram those shortcuts to other keys though, so I shall be doing that when I put it on my main system.  You see my point though?

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