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architaraztype
Participant
October 25, 2017
Answered

Photoshop CC Render Video stuck at Initializing Video Export.

  • October 25, 2017
  • 27 replies
  • 73322 views

Hi.

I have Photoshop and Illustrator, yearly CC subscription.

Decided to trial After Effects (it also automatically installs Media Encoder).

But after installation, Photoshop is somehow unable to render any video (timeline video), it is stuck at "initializing video export".

Searching through internet didn't help, couldn't resolve the issue.

Things I've tried:

Uninstalling After Effects -  didn't help

Completely uninstalling Creative Cloud and reinstalling -  didn't help

Restore the so-called Photoshop Preferences file  - didn't help (did it with shortcut, message appeared as expected).

Tried to disable OpenGL - didn't help

So here I am

I am on Mac.

Help me pls or the only solution I see is to reset my Mac.

Thanks you in advance!!!

    Correct answer defector5

    I fixed it.

    I did not have my Premiere Pro and After Affects installed.
    After Installing them, some engine must have kicked in, because now I no longer have any hangs at all initializing ANY video functions and/or rendering.
    Running Windows 10.

    Funny thing; after I reinstalled Premiere and After Effects, I played with them and no longer have a need to do video in Photoshop. 

    But it IS FIXED. 

    27 replies

    E
    eugeniop78568976
    Participating Frequently
    January 24, 2024

    It worked once I closed Bridge. When Bridge is open, can't export video. When I close both Bridge and PSD, then reopen PSD, it works. 

      stefana18544163
      stefana18544163
      Participant
      January 10, 2024

      I have the same problem, but only when Adobe Bridge is running. Quit Adobe Bridge, restart Photoshop and then it's working again.

       

      MacOS 12.5

      Photoshop 25.3.1

      Bridge 14.0.1.137

        H
        hermanv10965248
        Participant
        January 17, 2024

        Such a simple solution.  Thank you, worked for me. 

         

          muditaAeron
          muditaAeron
          Participant
          February 11, 2023

          Hi there,

          I was facing the same problem. I am on macOS Ventura and PhotoshopCC23.

          I tried the solutions mentioned and thought maybe I needed to uninstall Adobe completely and install only Photoshop to see if other adobe programs were causing the issue as mentioned in some solutions here. I did not have AE or Primier but had Bridge and Lightroom. I deleted ALL Adobe files from Utilities and Application Support. I then re-installed Creative Cloud Photoshop only and the problem was solved I was able to export video immediately. Then I installed Bridge and the problem returned. This was when I opened the file from Bridge. Then I closed Bridge and tried opened it directly from computer, again the problem was solved. Then I shut the computer down switched it back on and tried opening the file from Bridge again and this time the problem is gone. Also I haven't yet installed Lightroom, not sure if things will change again when I do but I am not trying it right now. So to sum it up, I am not sure what's going on but just wanted to say what my experience with this problem was. For now everything is working fine. I hope it stays this way.

          Thanks

          lukepidgeon
          lukepidgeon
          Participant
          December 13, 2022

          I read through the solutions that worked for some people and, unwilling to uninstall Photoshop and other Adobe apps right before a series of deadlines, decided to try this one that worked for me:

          • Sign out of Creative Cloud.  Sign back in.

          This will force you to quit any open Adobe apps.  When I restarted Photoshop, the issue was resolved.

          I hope this helps someone else who's workflow has ground to a halt at the most inopportune time.

            Tch2Chg-CreativeHolding
            Tch2Chg-CreativeHolding
            Known Participant
            December 30, 2022

            this worked for me

            Forget you mobile, I do the PocLoose your phone, I do the shot.Book in... SignatureTch2Chg C.H. & Advertising concepts outsourcingMoslty sketches or line starters.
            O
            Owez Photography
            Participant
            October 27, 2022

            The problem is not solved now I'm trying to uninstall and install it again now its working

             

              andrew41462666
              andrew41462666
              Participant
              November 1, 2022

              For those just seeing this and using Windows 11, I was experiencing this problem. Following some hints elsewhere in the thread, here's what I did: Using Windows Explorer, I navigated to the C:\Program Files\Adobe directory (or perhaps the (x86) version of that path) and somewhere in there (can't remember exactly which subfolder!), I found a directory called "MediaCore". I *moved* (not copied) that folder out of the Adobe path and into some other random place on my hard drive (in case I needed to put it back). I closed down all Adobe software & re-started it, and voila: Now the video rendering is able to finish initializing and I could produce video from Photoshop once again!

              twinbrush
              twinbrush
              Inspiring
              September 23, 2022

              Not really a solution, but here's what worked for me. 

              (Just so you know i have Photoshop, AE and PR all installed).

              I deleted the old version of Photoshop that was still installed and that fixed the problem yesterday, but it arose again today. The only fix I had was saving my work. closing photoshop, opening it again and its working fine. I'd guess its something to do with the ridiculous size of temp files that Photoshop stores (no shortage of space and 64GB or RAM should be plenty lol).....but restartign PS everytime is the only work around I have at the minute. 

              S
              Stevio72
              Participant
              August 17, 2022

              Using PS for the first time to experiment with a timelapse movie. It will play back in PS but won't render, same issue, i.e. just hangs. Initially I thought my PC wasn't good enough but it seems that this isn't the problem. Version 23.4.2 (latest at time of writing). Fed up and lost hours today trying to find a solution 😞

              F
              Franke Art
              Participant
              October 20, 2021

              Hello!

               

              I solved my isses by following these video and repairing/adding some .dll files.

              https://www.youtube.com/watch?v=x1VJCNSYYTk

              https://www.youtube.com/watch?v=tfk9B7wNBvA

               

              microsoft link: https://www.microsoft.com/en-us/download/details.aspx?id=30679

               

              This error seem to be due to a large number of issues, as I tried almost every solution avalible.

              Hope this helps you like it did me!

                daveh22266513
                daveh22266513
                Participating Frequently
                May 4, 2021

                Talked to Adobe support. There is a problem with the Media Encoder - rolled it back to the previous version and rolled back Photoshop and it now works. Gotta love these Adobe updates, fun every time they come up....

                jashuag11943479
                jashuag11943479
                Participating Frequently
                January 18, 2021

                I had this issue for MONTHS.

                It turned out to be a 3rd party plug in (insta360 premiere plug in) that was installed in the COMMON (/library/application support/adobe/common/7.0/) folder.

                One I removed the 3rd party plugin everything seemed to work properly.

                  D
                  dwaynel74017237
                  Participant
                  January 20, 2021

                  Thanks for the tip! I just updated my Photoshop (2021 — 22.1.1) and File > Export > Render Video would get stuck on "Photoshop Initializing Video Export" at 100% loading bar. I deleted that plug-in folder that you mentioned and it worked.

                  Library / Application Support / Adobe / Common / 7.0 /

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