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gadget48
Known Participant
September 30, 2023
Question

Photoshop cc v25 screen blanking then going white then freezing

  • September 30, 2023
  • 2 replies
  • 153 views

Since I upgraded to photoshop v25, If I use GPU acceleration,  I have screen freezing then computer freezing frequently.  The screen goes black then white then everything freezes and is unresponsive.  

I have not had it since I disabled gpu acceleration last 3 editing sessions of 1 hour each.  

Am on windows 11 22h2. 

I have a 12th gen intel i7, 32 gig ram, sandisk 980 ssd for c drive and a 14 gig seagate server drive for storage.  Upgraded to gigabyte nvidia 2080ti.  All new since 6 months. 

Often have to reboot with power button. 

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2 replies

gadget48
gadget48Author
Known Participant
September 30, 2023
am running the game ready for msfsimulator but could easy go to the studio
driver. I am running 3080 ti
J E L
Community Expert
Community Expert
September 30, 2023

Hi @gadget48, are you running the Studio or Game Ready driver with that GeForce RTX 2080 Ti? Have you downloaded the latest version? Note that Photoshop seems to prefer the Studio version. The latest driver was released on September 21. https://www.nvidia.com/Download/driverResults.aspx/211715/en-us/