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Known Participant
Nov 14, 2021 1:40 PM UTC
Question

Photoshop colors off when upgrading to Win11

Am seeing a color issue windows 11 and PS - when working with Capture One, then editing in PS, and back to C1. The image looks great in C1 on my calibrated monitor (NEC PA series), then looks oversaturated/etc. in PS, then when back in C1 after PS edits, looks fine again (in C1). I'm running a new computer, latest versions of software, Nvidia graphics card, etc. - pretty standard configuration. NOTE:  Affinity Photo does NOT have this issue. can have their stuff working at launch vs. Adobe with all it's resources? I spent over an hour on a chat with Adobe support only to come to the conclusion that this was a bug - hard to believe I'm the first person to uncover this given that Win11 has been out for a while and I'm certain I'm not the only one with this workflow. And yes, I've tried all the different color options (when the file opens I get the embedded color mismatch dialog) - which NEVER occurred previously. This is disruption to my workflow - surprised this wasn't caught with regression/beta user testing as it's not that deep into the usage of PS in a workflow.

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5 replies

davescm
Community Expert
Community Expert
Nov 14, 2021 3:09 PM UTC

Adobe's advice appears to be not to upgrade at this stage : https://helpx.adobe.com/download-install/kb/windows-11.html

 

To quote from that document : "We strongly recommend you wait until we have released a compatible version of your app."

 

Dave

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Known Participant
Nov 14, 2021 4:36 PM UTC

Thanks for posting - great.....wish I would have known this before upgrading...amazing that a large company like Adobe with all their resources, software development experience/processes, and no doubt relationship with Microsoft doesn't have their act together with MS to have addressed this prior to launch....

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NB, colourmanagement
Community Expert
Community Expert
Nov 15, 2021 5:26 PM UTC

Information I've seen suggests thaet Microsoft removed the display profile call that Adobe have used 'for ever'. If that’s true - TBH, I am blaming Microsoft, they seem to be less and less interested in colour management since they resigned from the International Color Consortium. 

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management
[please only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

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NB, colourmanagement
Community Expert
Community Expert
Nov 14, 2021 2:47 PM UTC

It seems that W11 has removed a method Adobe use to call on the display profile. A fix from Microsoft is needed. Or for Adobe to partly rewrite their apps. for compatibility

 

You missed this existing thread which covers it well:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/color-management-not-working-with-photoshop-and-windows-11/m-p/12515040#M597338

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management
[please only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

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Known Participant
Nov 15, 2021 5:36 PM UTC

Interesting - but ultimately Adobe's responsibility to address and hopefully quickly. Wonder how long they've known about the call being removed? Usually software companies provide a list of changes from one release to another to their developers well in advance so they can plan accordingly.....

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