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Ismar Bernards
Participant
February 27, 2024
Question

Photoshop com bug tipo toque ou clique fantasma, está impossibilitando meu trabalho a meses.

  • February 27, 2024
  • 1 reply
  • 232 views

Photoshop com bug tipo toque ou clique fantasma, está impossibilitando meu trabalho a meses.

Estou com esse problema no photoshop a meses e é apenas no photoshop, ao usar a ferramenta de seleção ou a de corte ou a de remoção de manchas, o programa simplesmente enoluquece como se houvesse cliques fantasma que fazem centenas de cliques ao msm tempo, e só resolver o problema momentaneamente quando abro outro programa tipo OBS. Alguém me ajuda pfv a resolver, já resetei o notebook e não resolveu. notebook Acer Nitro 5 - AN515-44

 

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    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    March 12, 2024

    Hey, @Ismar Bernards. Welcome to the Photoshop Community. Thanks for sharing the video. I'll need more info to help you figure this out. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. 

     

    According to the video, the issue could be broader than just Photoshop. Are you using an external mouse or a stylus tablet? 

    Does this issue appear in any other graphic-intensive application? 

     

    Try installing Photoshop (beta) from the Beta Apps section in the Creative Cloud desktop app as a test. 

     

    Let me know how it goes. 

    Thanks!
    Sameer K

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