Photoshop constantly crashing

Ok, while trying to figure out this issue I'm getting more and more frustrated with the lack of customer case as in missing basic functionality and thought about UX, I lost my original message because I was dumb enough to try and chat with somebody to get a quick reply, and that was never shown for reference, never sent back as an email, never received a sound notification that somebody is online and got cut off, so question number one would be - Where can I post detailed feedback that will actually be seen by somebody for something like that? Those are so tiny issues it's embarrassing, and in my country the amount I pay for the package is equal to a month's worth of rent, so I'm extremely pissed off about the fact that the one time I need to contact somebody I have to spend more than half an hour doing so.

NOW. About Photoshop. For the past 3 weeks maybe it's been freezing on me on the simplest tasks. I'm not working with big files, I work in Illustrator and just transfer previews to create a sample or a mockup in Photoshop. I do also draw, but funny enough it hasn't crashed once while drawing (THANK GOD!) and those files get heavy, with over 50 layers, effects, big sized canvases, etc. I'm talking about simple things like I'd crop an image and it would go to not responding. Or I'll paste something and it will freeze then and there. I had to make a few mockups a couple of weeks ago, had to make this SIX TIMES! And to save each and every photo every minute to be sure I won't lose information in the end. I have to keep making a backup file for everything, which is a good practice but not when it's created by fear of losing information because the software is just not performing.

There is no error message, nothing. I can't even close it with right button, close window, I have to each time go to the task manager and terminate it from there. I've been having a similar problem with Lightroom since the moment I installed it and even though I am paying for the full package I had to be freaking sending in bulk images to my boyfriend so he can edit them at work where they have a cracked version, it's absurd!

Is this a known issue currently? Does anybody know what is causing it? Has anybody found a way to work around this if it is a common issue with the latest updates? Or is the issue just with me, how can I check if I can do something about it? Can this be because I have no desire to updating to Windows 10 and I'm being punished for it? Because I don't have issues like that with the account I have at work, and they updated to Windows 10 around the same time I started having troubles at home with my own account.

I am getting more and more frustrated with this and can't really perform simple tasks in order to deliver work. I've updated to the latest version, I had missed one and thought this might be causing it, but nope. Keeps happening today. This was not an issue last month, now all of a sudden it died.