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billanderson.us
Participating Frequently
March 25, 2020
Answered

Photoshop Count Tool - Numbers Disappear Instantly

  • March 25, 2020
  • 2 replies
  • 1069 views

I've used this tool for a long time without problems.  All of the sudden when I select the count tool and click on the screen, it shows the number for an instant and then it disappears.  The tool continues to count as I click, but I can't get it to display the numbers on the image.  I've reset the tool, updated photoshop - nothing helps.

 

Any ideas?

This topic has been closed for replies.
Correct answer c.pfaffenbichler

Did you also reset the complete Photoshop Preferences? 

2 replies

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
March 25, 2020

What are the View > … settings? 

What is Count group color and oher settings in the Options Bar? 

Have you tried restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved? 

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

Could you post a svreenshot? 

B
billanderson.usAuthor
Participating Frequently
March 25, 2020

Here is a screen-shot of the settings. I have tried to change color, marker size, label size.  I have cleared count and started over.  I have "reset the tool".  Nothing working so far.

 

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity ExpertCorrect answer
Community Expert
March 25, 2020

Did you also reset the complete Photoshop Preferences? 

    B
    billanderson.usAuthor
    Participating Frequently
    March 25, 2020

    Also - when I click the "eye" on the count tool toolbar, it blinks the numbers for a micro-second and they they go blank again.  

     

    B
    billanderson.usAuthor
    Participating Frequently
    March 25, 2020

    If interested in seeing what's happening - here is a link to a 45-second video clip where I am using the count tool and the numbers are blinking out. http://somup.com/cYeToX1jji

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert
      Community Expert
      March 25, 2020

      Does turning on Photoshop > Preferences > Performance > Legacy Compositing and restarting Photoshop have any bearing on the issue? 

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