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Participant
March 1, 2025
Question

photoshop crash and freeze

  • March 1, 2025
  • 1 reply
  • 125 views

i am paying so much money and photoshop is getting crash again and again. do something i can't work properly.

1 reply

Ged_Traynor
Community Expert
Community Expert
March 1, 2025

@graphics_2145 have you tried manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

If that doesn't help, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread