Photoshop crash when applying image resizing and smart sharpening. opencl error. (23.3.2)

Question

On Windows 11 (build number 22621.1 RTM), the entire program crashes when using the Smart Sharpen filter and resizing the image. The reason is opencl. When it is turned off, it works fine.

My build

Windows 11 22621.1
AMD Ryzen 7 5800X 8-Core Processor
RAM 16 GB
Graphics Accelerator AMD Radeon RX 480 8GB

J453 · Answer

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

I suspect you're seeing this issue which is being worked on: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-crashes-in-opencl-when-changing-image-size-windows/idi-p/12701385

Having a crash report will tell us for sure.

Workaround is to go to Preferences > Performance and click on the "Advanced Settings" button. Uncheck Use OpenCL, restart Photoshop.

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