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Participating Frequently
February 12, 2025
Answered

Photoshop crashes when choosing magic wand

Photoshop crashes when I choose magic wand or object selection,
and it crashes the whole system to reboot.
Any ideas?
Photoshop 26.3.0
Windows 11 Pro
64 GB RAM1

MarekMularczyk
MarekMularczykCorrect answer
Community Expert
February 12, 2025

Have you tried resetting Photoshop preferences?

  

Adobe Community ExpertAdobe Certified Professional

9 replies

Participant
March 18, 2025

karDEL, I had the same issue. Even go so far as to reformat the harddrive and start from scratch. Nothing worked. Then just by chance I disconnnected my 2 DVD drives... and now everything works. I'm not a technical specialist so I have no idea why having the 2 DVD drives would cause Photoshop to crash when selecting the magic wand???

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karDELAuthor
Participating Frequently
February 27, 2025

Yes, in both versions.

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MarekMularczyk
Community Expert
Community Expert
February 26, 2025

So the same was happening in Photoshop 2024 and 2023?

Touch the wood, I haven't had this problem and I have much less RAM than you...

  

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karDELAuthor
Participating Frequently
February 26, 2025

Actually it does that over some 3 or 4 Versions already.

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MarekMularczyk
Community Expert
Community Expert
February 26, 2025

It may be a glitch in this version of Photoshop. Have you tried to go back to the previous version?

  

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karDELAuthor
Participating Frequently
February 12, 2025

Me too.
Sadly, when I try choose object, it still crashes...

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MarekMularczyk
Community Expert
Community Expert
February 12, 2025

I'm glad it worked! 🙂

  

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karDELAuthor
Participating Frequently
February 12, 2025

Thank you, resetting Photoshop preferences did the job.

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MarekMularczyk
Community Expert
MarekMularczykCommunity ExpertCorrect answer
Community Expert
February 12, 2025

Have you tried resetting Photoshop preferences?

  

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Adobe Community ExpertAdobe Certified Professional