Photoshop crashes when opening large PSD files after the latest update.

Forum|Forum|21 days ago
July 22, 2026
3 replies
71 views

After updating Photoshop, the application crashes whenever I open large PSD files (over 500 MB). I have tried restarting my computer, resetting Photoshop preferences, updating my graphics driver, and disabling GPU acceleration, but the issue still occurs.

Steps to reproduce:
1. Launch Photoshop.
2. Open a large PSD file.
3. Wait for the file to load.
4. Photoshop freezes and then crashes.

Expected result:
The PSD file should open normally without crashing.

Actual result:
Photoshop becomes unresponsive and closes unexpectedly.

System:
Windows 11 (64-bit)
Latest Photoshop version

DRyan-PIM

Participant

I am also noticing this issue.

Sameer K

Community Manager

Thanks for the comment, @DRyan-PIM. Have you checked the steps I've shared?

If yes, could you also share more info and, if you see a crash dialogue, submit a crash report? If there is a pattern here, we'd like to pin it down, so we can fix it.

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

Sameer K

Community Manager

Hey, @Face shape detector. Welcome to the Photoshop Community. I'll need more information to help you figure this out. I couldn't find crash reports submitted with the account you've signed in to the community with. If you see a crash dialogue, submit it with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B

Does this happen with the specific documents? Is it stored on an external drive or in a folder associated with cloud backup services? Working through a network, or an external drive, is unpredictable & is not recommended. Head here to learn more: https://adobe.ly/3A2G2zK

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

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