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Participating Frequently
February 6, 2023
Answered

Photoshop crashing after updating to Monterey 12.6.2

  • February 6, 2023
  • 13 replies
  • 1241 views

I updated recently my operation system to Monterey 12.6.2 and Photoshop started crashing to the point that I can't use it. I tries Photoshop 2021 and 2023, both have same issue. Please help!

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Correct answer Kevin Stohlmeyer

Hi @dorotaslo I noticed your MBP has two graphics cards - a discreet UHD which is not compatible with current Photoshop builds and your Vega 20.

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

You should disable the UHD as it is most likely causing conflicts with your software:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus

 

13 replies

dorotasloAuthor
Participating Frequently
February 7, 2023

@Kevin Stohlmeyer  @TheDigitalDog thank you both for the answers, I did both things and will see if that solved the problem.

@TheDigitalDog Question: should I set up Full Disk Access for other Adobe apps like After Effects or Premier Pro or is it specific for the Photoshop only?

TheDigitalDog
Inspiring
February 7, 2023

In System Preferences (System Settings in Ventura), >Security & Privacy, >Full Disk Access, do you see Photoshop listed? If not, add it and try again.
This explains how to do so for Photoshop:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-learn-how-to-give-full-disk-access-to-photoshop-on-macos/td-p/12889716

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Kevin Stohlmeyer
Community Expert
Community Expert
February 6, 2023

Have you reset your preferences after running the OS update?

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences