Photoshop Crashing seconds after opening

Forum|Forum|2 years ago
June 6, 2023
2 replies
10246 views

Hi Derek, I have the same issue with Photoshop 2023, your solution does fix Photoshop for one session. But if I close it and re-open it the issue comes back again and it closes after a few seconds. Do you know if I can solve this permanently? I try installing an older version but the issue persists.

Windows

Derek Cross

Community Expert

If none of the suggestions from Digital Dog and others haven't sorted out issue, consider using the Adobe Cleaner Tool to remove old Adobe versions and corrupt files: https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Derek Cross

Community Expert

Which "solution" have you tried?

Which OS version?

How much RAM and spare hard disk capacity do you have?

N

Nicolas23492635p5u3Author

Participant

I'm using Windows 11 Pro ver 22H2, I tried this solution:

"Try resetting your Photoshop prefrences which you can do under the General Tab in Photoshop preferences."

I have 48gb of ram and when running the app 40 are free. That was no an issue 3 days ago and no update was installed that day

Kevin Stohlmeyer

Community Expert

Hi @Nicolas23492635p5u3 how much free HD space do you have on your main HD?

BTW - I split your post off into a new thread. You were commenting on a 4 year old post.

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