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Participant
Jun 6, 2023 12:52 AM UTC
Question

Photoshop Crashing seconds after opening

Hi Derek, I have the same issue with Photoshop 2023, your solution does fix Photoshop for one session. But if I close it and re-open it the issue comes back again and it closes after a few seconds. Do you know if I can solve this permanently? I try installing an older version but the issue persists. 

 

8 replies

Derek Cross
Community Expert
Community Expert
Jun 6, 2023 4:11 PM UTC

If none of the suggestions from Digital Dog and others haven't sorted out issue, consider using the Adobe Cleaner Tool to remove old Adobe versions and corrupt files: https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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Derek Cross
Community Expert
Community Expert
Jun 6, 2023 5:21 AM UTC

Which "solution" have you tried?

Which OS version?

How much RAM and spare hard disk capacity do you have?

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Participant
Jun 6, 2023 12:52 PM UTC

I'm using Windows 11 Pro ver 22H2, I tried this solution:

"Try resetting your Photoshop prefrences which you can do under the General Tab in Photoshop preferences."

I have 48gb of ram and when running the app 40 are free. That was no an issue 3 days ago and no update was installed that day 

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Kevin Stohlmeyer
Community Expert
Community Expert
Jun 6, 2023 1:29 PM UTC

Hi @Nicolas23492635p5u3 how much free HD space do you have on your main HD?

BTW - I split your post off into a new thread. You were commenting on a 4 year old post.

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