Photoshop CS4 is a disaster

Chris Cox, I go to the ATI site Every Day to check for new drivers. So far, no luck. I have contacted them three times, via email, and they have nothing to say about the issues I'm seeing with CS4. They tell me to re-install the driver package, which I've done about four times.

I read that Adam J. has reproduced the lag problems on a machine there at Adobe. Do you or Adam have any info on that? Are you two on speaking terms? Sounds to me like there might be identified bugs.

Actually, Chris keeps saying "update the drivers" because people are mentioning known driver bugs that the video card makers are supposed to be fixing (but obviously haven't yet fixed for every model and OS combination). We need to get past the known driver bugs so we can find any as-of-yet unidentified bugs.

Adam Jerugim,

I will be following this thread to see what you find.

It sure is an improvement over M-soft's "trouble shooting" which blames BitDefender running under Vista for every problem I have had. That includes those with the cable un-plugged and BitDefender not having been started.

Thanks,
Bill

same...

vista x64
Asus P5Q deluxe
16gb ram
nVidia 8800 gts 640mb
q9650 3ghz
loads of drives
This system only goes online to activate software / download updates.

CS4 runs really well.

There are so many variables.....hard drives / ram / drivers /etc... any bad combination could cause issues.

For those having problems, I'm wondering if it's an OpenGL and Direct X conflict, in some cases, as they're two separate systems that are trying to achieve the same thing. Maybe a Microsoft DirectX update has interfered with OpenGL in some way.

I'm using vista x64 with a Nvidia 8800 vid card, and it works great.

Adam, make sure you test in vista as well (64-bit especially). These performance issues do not only apply to XP3.

Thanks for being on top of things.

>dave milbut:you're a gem adam. thank you for all the help and support you've provided for the last several releases

Ditto...

There is also the fact that he is online providing useful information on Sunday. That shows either dedication or he has no life. I suspect the former for him while for me it's probably the latter :)

you're a gem adam. thank you for all the help and support you've provided for the last several releases.

See post #48. No need for any of us to fly anywhere...

On Friday I set up an older box (3GHz Pentium D, dual-core) with a clean XP Sp3 and can now reproduce many of the issues reported. We're in the process of investigating and I will provide more information when I have it.

-Adam

:)