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Answered

Photoshop CS5 - Aplication error - (0xc000001d)

Forum|Forum|16 years ago
May 3, 2010
74 replies
234616 views

I installed Master Collection CS5 and all aplications starts but Photoshop CS5 got start error:

Got Windows 7 and CS4 was running fine. I uninstalled CS4 but nothing changed for better.

Help please!

All my Admin permissions are full! I'm only user of my PC and set my PC to Admin=User.

This topic has been closed for replies.

Correct answer SG...

Yes, thank you. I was going to say the same things about looking for P3 systems as well, perhaps with help from Intel.

Hi everyone,

We just posted an update that includes addressing this issue. You can get the update from Photoshop's Help> Updates...

Alternatively, you can go to this link to download an installer:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4733

You should no longer see the application error on launch. Because the chipsets that throw this error don't support SSE2 instruction sets, GPU features and 3D features in Ps CS5 Extended will not work.

Regards,
steve

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M

majkel1231

Participating Frequently

Becouse the AMD processors not support SSE 2 (treaming SIMD Extensions 2) and the CS5 work fine with processors with SSE2

I think adobe group can fix this dll. or some kind of patch??

A

ADMGemini

Participating Frequently

Mr. Cox, can I ask why the .DLL error is only occuring on AMD Athlon/Sempron Processors? I am very intrested in computing!

M

majkel1231

Participating Frequently

Its not true! SP2 on my laptop work good

M

majkel1231

Participating Frequently

have the same problem. I have an AMD Athlon XP 2500+ Barton processor, Windows XP with Service Pack 2. still get the 0xc000001d application error message. the same problem. When do you fix it? I think it is a problem with SSE2...my procesor not operate SSE2

Flawless_fighter15B9

Participating Frequently

First you must upgrade your version of windows to sp3!

M

majkel1231

Participating Frequently

On sp2 work good on my laptop The problem is not with Windows

"sinedrock" <forums@adobe.com> pisze:

First you must upgrade your version of windows to sp3!

>

Flawless_fighter15B9

Participating Frequently

I am having the same problem
my pc is sempron 2600 +
2 gb ram!

win xp sp3

G

GioMantovani

Participant

I'm having the same error here with my Sempron 2400+ and Windows 7.

A

ADMGemini

Participating Frequently

Hey, I am another AMD Athlon XP user. I have the trial version of Photoshop CS5 and I am getting the 0xc000001d. It is nothing to do with the UAC/Admin controls as I am the full admin on my PC.

I am on Windows 7 Ultimate and CS4 works fine.

If you say it's one .dll then I will remove each .dll one by one and check results (to see if the dialog goes away).

I will post results. The main direct link libraries seem OK. I am really not happy

Chris Cox

Legend

Yes, but it's a required DLL.

And you'll get a message about the DLL missing several steps before you'll hit the bad instructions.

We have already isolated the DLL with the problem (and I hope it's just one), and the team responsible is working on a fix.

H

herron

Known Participant

I'm having the same "Application Error - 0xc000001d" problem. Also running an AMD Athlon with NVIDIA GeForce4 MX video card. Photoshop CS4 runs just fine, but CS5 won't launch. I've uninstalled and re-downloaded/installed four times, and still have the problem. Hope you find a DLL fix soon!

Q

QSilver007

Participant

Same here:

AMD Athlon 2600+ (1913 MHz)

ATI Sapphire X1650 Pro (512MB)

2 X 1GB RAM

Windows XP SP3

When i start Photoshop CS5 it gives me the 0xc000001d error twice

As in it gives me the error i click ok and it gives me the error again, then back to normal.

PS: I have confidence in you Adobe team out there, solve it fast.

O

oni_link1

Participant

Same problem here... Photoshop CS4 works fine, but CS5 shows that 0xc000001d error. No splash screen. Athlon XP 2000+, 1GB RAM, 400GB HD, Video Geforce 6200, Windows XP SP3.

rnixon60

Participant

I am having "failed to intialize" problem too. I tried to install twice. Turned of virus protector during install.

HP AMD Athlon(tm) XP 2600+

2.13 GHz, 960MB ram

home edition, version 2002 SP3

Adobe Captivate CS5 is working. I downloaded that yesterday.

I'm curious, why at the top of this thread, there is a bar that reads possible answer with a yellow star and check mark in star. It does not have a hyperlink to take you to solution text. How/why does the forum note solution or helpful hint?

-Rich, San Diego

Zeno Bokor

Inspiring

The logic behind it (as far as i can tell anyway) is that when a thread gets any replies the forum software turns the status of the thread to Possibly Answered and stays that way until the OP posts something. If the OP doesn't mark any posts as the answer then the software switches the mode of the thread to Not Answered until somebody replies again when this process is started all over again.

Anyway, there is no fix to this problem just yet as they're still working on one.

BaneJacobAuthor

Participating Frequently

Don't worry guys! I read posts here every day and when we got right and helpfull answer I'll mark/check what it need to be cheked.

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