Photoshop CS5 epson scanner issue

Forum|Forum|15 years ago
June 14, 2010
12 replies
42900 views

Sorry about this underlined type showing up.

I am useing the PS CS 5 trail on my power mac G5, running on system is snow leopard. My scanner is the Epson Photo Expression 10000 XL .

I made sure I was running PS on 32 bit to be able to use twain. I am able to preview the image with no trouble then when i go to scan the message I get it is "Could not complete the import command because there is no scanner installed. "

Does any one have any clues how to get this to scan?

Thanks!!!

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bluerosezAuthor

Known Participant

I just tried and can scan in mac preview but I do not get the Epson driver box. (below) I need that from what i scan . What is ODD is I can preview the image but then I get that error message (below) when I try and scan. Do you know if others are not able to scan using Epson and CS5? Have you found any other info on this? Before I purchase CS5 I need this to work. Thanks!!

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Anonymous

Unfortunately that is exactly what I used to get on CS4 when I tried to use TWAIN with the Epson Driver.... most of the printer drivers aren't updated to use TWAIN with the new software so you have to use the software outside of Photoshop. You should be able to use the free standing Epson Scan to operate outside of Photoshop... but I believe the days of scanning right from Photoshop are over. If you can't use Epson Scan try Vue Scan or Silverlight.

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bluerosezAuthor

Known Participant

Thanks. I was able to scan with Epson direct but the scan is not as good as in PS for some reason.

I normally scan as a PS file. I guess I can always keep CS4 for scanning.

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Anonymous

I would just skip using Twain and just use "Preview".... that's what I do....

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bluerosezAuthor

Known Participant

Thanks...I used Preview but then when I go to scan it give me that message.

I am not sure what you mean ?

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Anonymous

Use the application "Preview"... a native part of your Mac OS. If you are already using that try turning the scanner off and then on.

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