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Legend
November 8, 2013
Question

Photoshop CS6 (13.0.6/Mac 13.0.1.3/Win) Perpetual License updates now available

  • November 8, 2013
  • 4 replies
  • 28160 views

Today we released Photoshop update version 13.0.6 (for Macintosh perpetual license customers) and 13.0.1.3 (for Windows perpetual license customers). This release corrects a number of issues.

Notable bugs fixed (Mac & Win)

  • Transformed text layers have character and paragraph settings that are different/inconsistent from previous versions
  • While transforming type the values are updated correctly in the Character Panel but not the Options Bar
  • Text returns incorrect tracking value after transform.
  • After a transformation, changing leading values for text by scrubby slider unpredictable
  • Multi-line text not rendered correctly in saved PDF files

Notable Windows specific bugs fixed

  • While using Photoshop (e.g. Color Picker or Layer Styles) PS launches browser with Help URL and crashes
  • Move Tool context menu to links layers broken

How to get the Update

In Photoshop, choose Help > Updates...

    This topic has been closed for replies.

    4 replies

    Participant
    November 11, 2013

    So, I was at 13.0.5 and tried to updated, and then got this:

    Adobe Photoshop 13.0.6
    Installation failed. Error Code: U44M2P7

    After that update failed, I’m now somehow reverted to 13.0.0? Sweet! Why would I want Retina support anymore.

    Also, Photoshop now also thinks 13.0.0 is the latest version and doesn’t think it needs to update.

    Hooray!

    JJMack
    Community Expert
    Community Expert
    November 11, 2013

    It seem like that error code indicate a Photoshop file in corrupt.  It should be followed with a message like to correct the above problem re-install Photoshop on top of itself so corrupted files are replaced.After the re-install  update the refreshed install.

    I was told be Adobe after the look are my logs to re-install because my log showed

    ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again.

    (Cannot repair file "C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\OBLRes\en_mx\Main.zdct")(Seq 202)

    Jeff also posted this link for trouble shooting Photoshop problems  there is a section that deals update problems.

    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#TroubleshootUpdates

    Troubleshoot Update Errors

    Many update errors are caused by missing or modified files required by Photoshop, typically by a disk cleanup utility (Ex: CleanMyMac, MacKeeper, etc). Make sure you have the latest updates for your clean-up utilities or discontinue use.

    Explanations of error codes:

    U = Updater.
    44 = Install Update Error
    M1 = Automatic
    M2 = Standalone mode
    P = Patcher
    6 = Done With Errors
    7 = Installation Failed

    ISSUE: Installation failed. Error Code: U44M1P7, U44M2P7, U44M1P6
    SOLUTION: Run the installer. Reinstall Photoshop CS6 to repair/replace the missing/modified file. Select Help>Updates… to run the updater again. http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html

    ISSUE: The adobe update 13.0.1.2 errors with code U44M1I210.
    SOLUTION: Restart your system, download and install the updates manually. See “Solution 3″ here. http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html

    Message was edited by: JJMack

    JJMack
    Jeff Arola
    Community Expert
    Community Expert
    November 9, 2013

    The bug that is listed as fixed for windows:

    * Move Tool context menu to links layers broken

    still seems broken in photoshop 13.0.1.3 (windows) and 13.0.6 (mac)

    It will unlink the layers, but not link them.

    tested on a windows xp system

    JJMack
    Community Expert
    Community Expert
    November 8, 2013

    Help

    Adobe Photoshop 13.0.1.3

    Installation did not succeed. Restarting your system may help complete the installation for this update. Error Code: U46M1P6

    restarting my system did not help. 

    Adobe Application Manage stati my ptoducts are up to date nor but About Photoshop now shows version 13.0

    How do I get 13.0.1.3 updated

    when I downliaded 13.0.1.3 after Update failed to install it when I unziped it and tried to install it it failed with a different code

    Adobe Photoshop 13.0.1.3

    Installation failed. Error Code: U44M2P7

    JJMack
    Participant
    November 8, 2013

    Hi!

    The same situation... Windows 7 x64 (Intel Core 2 Quad Q8400)

    Ashutosh.Nigam
    Adobe Employee
    Adobe Employee
    November 8, 2013

    These updates are only for perpetual customers not for subscription users, They would not apply if you are an active subscription user and you try applying it from installing through 13.0.1.3 patcher from adobe.com.

    I hope users facing issue are Perpetual users.

    Please provide us with the following logs.

    You can find them at:

    PS Installer logs

    For Mac:

    Library\Logs\Adobe\Installer

    For Win:

    Program Files(x86)\Common Files\Adobe\Installers

    AAM logs

    For Mac:

    /Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0

    For Win:

    C:\Users\<username>\AppData\Local\Adobe\AAMUpdater


    You can zip all the files together and send us through mail. This would help us in finding the root cause.

    Appreciate your help. Apologize for the inconvenience.

    Regards,
    Ashutosh

    asnigam@adobe.com

    Noel Carboni
    Legend
    November 8, 2013

    Cool!

    • While using Photoshop (e.g. Color Picker or Layer Styles) PS launches browser with Help URL and crashes

    Wow, that one's been a long time coming!    I hope the engineer who finally found it got a bonus!

    -Noel

    J453Author
    Legend
    November 8, 2013

    It was indeed a very tricky issue to reproduce and track down. It took a number of things to come together to finally solve.