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Participant
Aug 21, 2026 3:09 PM UTC
Question

Photoshop desktop version will not open files that are stored on my computer. I uninstalled the app and reinstalled. This did not alter the failure to open files. Photoshop has Full Disk Access.

Photoshop desktop will not open files that are stored on my computer, Mac Tahoe 26.5.2. Photoshop opens but when I try to open a file it gives the spinning ball icon only. Photoshop has Full Disk Access. I have uninstalled the app and reinstalled the app. Restarted the computer.

    1 reply

    Jeff Arola
    Community Expert
    Community Expert
    Aug 21, 2026 5:13 PM UTC

    What version of Photoshop and operating system are you using?

     

    I would suggest a reset of the Photoshop preferences:

    https://helpx.adobe.com/photoshop/desktop/get-started/settings-and-preferences/reset-preferences.html

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