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Participant
August 21, 2026
Question

Photoshop desktop version will not open files that are stored on my computer. I uninstalled the app and reinstalled. This did not alter the failure to open files. Photoshop has Full Disk Access.

  • August 21, 2026
  • 1 reply
  • 8 views

Photoshop desktop will not open files that are stored on my computer, Mac Tahoe 26.5.2. Photoshop opens but when I try to open a file it gives the spinning ball icon only. Photoshop has Full Disk Access. I have uninstalled the app and reinstalled the app. Restarted the computer.

    1 reply

    Jeff Arola
    Community Expert
    Community Expert
    August 21, 2026

    What version of Photoshop and operating system are you using?

     

    I would suggest a reset of the Photoshop preferences:

    https://helpx.adobe.com/photoshop/desktop/get-started/settings-and-preferences/reset-preferences.html