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scott_6778
Participant
February 27, 2026
Question

photoshop desktop will not open

  • February 27, 2026
  • 2 replies
  • 52 views

photoshop will not open from desktop. It opens as a background process. 

Running Windows 11 pro.

    2 replies

    Sameer K
    Community Manager
    Community Manager
    February 27, 2026

    Hey, ​@scott_6778. Welcome to the Photoshop Community. I’ll help you figure this out.

    There could be a few external factors that sometimes prevent Photoshop from launching. 

     

    For now, try these steps to boot in Safe mode, and for manually recreating the MSVC++ Libraries:

    • In the Creative Cloud app, press CTRL + ALT + T (Win) to launch Creative Cloud Troubleshooter & select 'Close Creative Cloud and related processes' > click on Go.
    • Go to 'Add or Remove programs' in Windows search & find all the installations of Microsoft Visual C++ Redistributable (all years).
    • Uninstall them completely. Even if there is an option to repair them, please uninstall all the existing MSVC++ packages.
    • Download a fresh package of installers for MSVC++ from this link: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
    • Right-click the downloaded file and select Extract All.
    • Reinstall all packages (32bit & 64bit) one by one & then restart the computer once.

    If this does not help, 

    You can try booting the machine into Windows Safe Mode (with networking) via Advanced Restart to see if that helps. Steps from Microsoft here:https://support.microsoft.com/en-us/windows/windows-startup-settings-1af6ec8c-4d4a-4b23-adb7-e76eef0b847f 

     

    Let me know how it goes from here. Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

    AxelMatt
    Community Expert
    Community Expert
    February 27, 2026

    In a first step you should reset the Photoshop preferences. It often help with such issues.

    https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually

     

    Remember to back up your settings before doing the preference reset: 

    https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI