Skip to main content
G
Gilles32612649vuja
Participant
October 8, 2024
Question

Photoshop does not load with different monitors setup (Dual screens instread of 3)

  • October 8, 2024
  • 1 reply
  • 1139 views

Hello everyone,

 

I'm encountering an issue with Photoshop on my Windows 10 setup. At work, I use three screens without any problems. However, at home, where I only have a dual-screen setup, Photoshop doesn’t fully load. The app appears as active in the taskbar, but when I hover over its icon, the preview window is empty, and the application window doesn’t appear on either screen. I’ve tried ending the Photoshop process and restarting it, but the issue persists. It seems as if Photoshop is linked to a specific screen setup, and it’s not adjusting when I switch to the dual-screen configuration. The only solution I see is to ensure that I move Photoshop to my laptop’s screen at the office before leaving.

Does anyone have any tips to solve this?

 

Best,
Gilles

This topic has been closed for replies.

1 reply

NB, colourmanagement
Community Expert
NB, colourmanagementCommunity Expert
Community Expert
October 9, 2024

@Gilles32612649vuja so it’s the same laptop sometimes connected at work, sometimes at home?

can you not quit Photoshop before unplugging those multiple displays and taking the laptop home, then restart Photoshop with the 2 displays connected only? It should settle itself that way 

If that doesn't help have you tried the options under Photoshop's 'view' menu (if you can see the menu that ios).

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

G
Gilles32612649vujaAuthor
Participant
October 10, 2024

Hello Neil,

Thank you for your answer; yes, it's the same laptop.

I will try that! I don't have the issue today, I'm working from home and I made sure to move Photoshop to the right screen before leaving yesterday at the office. 


That being said, when the issue occurs, I don't have access to Photoshop at all and therefore, I cannot see the view menu. I guess you were thinking about options such as "fit on screen" etc.. ?

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    October 10, 2024

    Check your display assignment order in Windows. Which is display 1, 2 and 3.

     

    If Photoshop opens on display 3 at work, and you then take the laptop home and there is no display 3, this happens. Any application or window will open wherever it was last closed. That's hard wired in Windows.

     

    Since this is a laptop, I assume that will always be display 1. The other two are ordered as they are connected to the GPU.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices