Skip to main content
Known Participant
May 7, 2025
Question

Photoshop does not open with the latest version (V 26.6)

  • May 7, 2025
  • 3 replies
  • 433 views

I recently opdated photoshop to v 26.6 from 26.0.  When I open it, though,  it opens just fine, but the version is still 26.0.  I had closed it down, rebooted - everythiing in order.  Still no joy.  When I open CC to check for updates, it says I have the latest version.  But as I said, when I open PS, it is the oder version.  In my applications file, there are no other versions in finder.

 

No error messages have come up and photoshop is running just fine. Very weird.  Any ideas?  I opened the AI chat which was completely useless.  

 

I hate to have to delete all the apps along with preferences, etc and download a fresh copy...

3 replies

Jeff Arola
Community Expert
Community Expert
May 8, 2025

Go to Apple>About This Mac>More Info>System Report>Software>Applications and see if more than one Photoshop version is listed.

TmpArt1Author
Known Participant
May 12, 2025

I checked as you say to do and it shows only one version of PS.  But also the problem seems to have solved itself somehow.  The version I have is now 26.6.  Who knows?  I did a hard shut down of my Mac a couple of times.  Ah, well.  Now, of course, Adobe has another little update...  26.6.1.  I'll wait on that one.

Jeff Arola
Community Expert
Community Expert
May 8, 2025

What version of macOS are you using?

Could it be you opening a backup from Time Machine or the like?

 

Are you checking the version from within Photoshop by going to Help>System Info and reading the top line that says Adobe Photoshop Version?

TmpArt1Author
Known Participant
May 8, 2025

Mac OS Sequoia.  It's not on any kind of Time Machine or anyting.  And yes, I've checked the version from within photoshop.  So it doesn't really make much sense to me.  

kglad
Community Expert
Community Expert
May 7, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">