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Participant
October 6, 2018
Answered

Photoshop does not start on Windows 10

  • October 6, 2018
  • 3 replies
  • 1204 views

Hello, my PC does not start Photoshop,

although other apps from Adobe work

shows that does not answer and all

Sorry for the translation, I used google translate

    This topic has been closed for replies.
    Correct answer descender

    Try uninstalling and reinstalling Photoshop.


    If that does not work, you may have some system problems, you may wish to run Windows' built-in "System File Checker", which you can google for instructions. And you may wish to run a safe registry cleaner, CCleaner. Beware of most "registry cleaner" programs which can be dangerous and full of adware, but CCleaner is the OK one and I have used it safely for many years and many versions of Windows including extensive use with Windows 10 on many different computers. Regular use of it can prevent a lot of mysterious system problems.

    3 replies

    lambiloon
    Community Expert
    Community Expert
    October 7, 2018

    Hi use Creative Cloud Cleaner Tool to remove Photoshop completely from computer then hope all will be good...Thanks.

    Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
    davescm
    Community Expert
    Community Expert
    October 6, 2018

    Hi

    What error messages , if any, do you get when you try and run Photoshop?

    Dave

    descender
    descenderCorrect answer
    Inspiring
    October 6, 2018

    Try uninstalling and reinstalling Photoshop.


    If that does not work, you may have some system problems, you may wish to run Windows' built-in "System File Checker", which you can google for instructions. And you may wish to run a safe registry cleaner, CCleaner. Beware of most "registry cleaner" programs which can be dangerous and full of adware, but CCleaner is the OK one and I have used it safely for many years and many versions of Windows including extensive use with Windows 10 on many different computers. Regular use of it can prevent a lot of mysterious system problems.

    descender
    Inspiring
    October 7, 2018

    lambiloon's comment was useful and correct too. The ordinary Windows program uninstaller can leave traces of software that are not fully cleaned up, and the Creative Cloud Cleaner Tool will take care of the uninstall more fully. And then my mention of CCleaner, which is a totally separate third-party tool from Piriform Software, is also good for an extra precaution (and may help with other aspects of your computer outside of Adobe stuff).