Photoshop doesn't open since the last update

Question

Been using Photoshop since 7.0, before it was CS or years... never had an issue except this whole month, Photoshop just doesn't open.

I end task on all photoshop processes, try again, nothing. I get it working by fluke sometimes after a reboot. Tried opening from Cloud app, run as admin, no luck

SPECS

Intel Core i9-14900HX
NVIDIA GeForce RTX 4060
64GB DDR5 RAM
1TB SSD
All latest Adobe/Win11Pro/and video drivers
DELL SE2419HR 24"

AxelMatt · Answer

Try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

It's recommended to backup your settings before resetting the preferences.

See here: https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

If this doesn't help check your system if it's up-to-date. Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

Please also provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

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