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hypnoa
Participant
September 11, 2017
Answered

Photoshop doesn't work properly.

  • September 11, 2017
  • 1 reply
  • 463 views

Hello, I've recently bought Photoshop, after the installation, not once it has worked correctly. It does not let me open any sort of file. Let's say I press "New", after that nothing pops up and I cannot use most of the buttons on PS. Opening doesn't work either, dragging the file also doesn't work, just doesn't react. Please assist.

    This topic has been closed for replies.
    Correct answer c.pfaffenbichler

    Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

    http://forums.adobe.com/docs/DOC-2325

    What have you done for trouble-shooting so far?

    Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

    1 reply

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity ExpertCorrect answer
    Community Expert
    September 11, 2017

    Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

    http://forums.adobe.com/docs/DOC-2325

    What have you done for trouble-shooting so far?

    Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

    Participant
    January 30, 2022

    This link doesn't send me anywhere but to the home page...