photoshop Error

Hi @47410908,

Thanks for reaching out. At the moment, the details are a bit too generic for us to pinpoint the cause.

To help us understand what’s happening and assist you better, could you please share the following:

• A screenshot of any error message you see, if there is one
• A short screen recording showing the workflow from launching Photoshop to the point where it freezes
• Your System Info from Photoshop
– Go to Help > System Info
– Copy and paste the full details here
• Clear steps to reproduce the issue
– What actions do you perform
– When the freeze happens
– Whether it happens every time or intermittently

With this information, we can suggest targeted troubleshooting steps and, if needed, escalate the issue to the product team.

Looking forward to your update.

Best regards,
Anshul Saini