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Participant
January 9, 2020
Question

Photoshop error top menu line grayed out

  • January 9, 2020
  • 2 replies
  • 258 views

 

Hello.
 
I have a problem with photoshop.
Yesterday when i was editing a photo, my top menu bare kinda gryed out.. The buttoms is til pressable, but you cant see the text ?, i have tryed reinstalling both photoshop and a clean windows install but the error remains.
Hope you can help
 
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2 replies

PECourtejoie
Community Expert
Community Expert
January 9, 2020

Hello, can you post a screen capture showing the problem?

 

I would also try to recreate the preferences by holding CTRL+ALT+Shift as photoshop starts (you should get a prompt)

nikunj.m
Legend
January 9, 2020

Hi there,

 

We are sorry about the experience with Photoshop.

 

Would you mind going to the Help menu in Photoshop, then System info and share the details with us here?

 

You can check a similar discussion at the link below and check if the recommended steps help.

https://community.adobe.com/t5/photoshop/photoshop-2020-can-t-see-the-toolbar-file-edit-and-so-on/td-p/10715702

 

Regards,

Nikunj