Skip to main content
P
pumphouse51
Inspiring
November 4, 2023
Answered

Photoshop exits after Video Driver Warning

  • November 4, 2023
  • 1 reply
  • 437 views

After the most recent update to Photoshop Desktop (Windows 10), the application displays the familiar warning  that my video drivers are out of date.    Instead of letting me proceed to the Edit Preferences to disable GPU acceleration, the application exits.    I've been unable to reset the preferences from the OS as well.

I don't use Photoshop a lot (mostly Lightroom) but I wish I could disable the GPU for a while until I get a new system.  The help information at the link wasn't helpful.

 

    This topic has been closed for replies.
    Correct answer Ged_Traynor

    @pumphouse51 you can downgrade Photoshop to a version that the GPU will work with from the Creative Cloud app, the Intel HD 4600 is 10 years old at this stage.

     

    1 reply

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity ExpertCorrect answer
    Community Expert
    November 4, 2023

    @pumphouse51 you can downgrade Photoshop to a version that the GPU will work with from the Creative Cloud app, the Intel HD 4600 is 10 years old at this stage.

     

      P
      pumphouse51Author
      Inspiring
      November 4, 2023
      Thanks. That works for me.

      ---------------------------------------------
      Steve Chesney
      8172 Zenith Court North
      Brooklyn Park, MN 55443-2749
      763-242-9730 - mobile
      https://pumphouse.myportfolio.com/
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices