Photoshop File Corruption After System Crash

Question

I am writing to report a recurring issue I’ve been facing while working with large files in Adobe Photoshop.

Whenever I edit a large PSD file, my computer often hangs or freezes, forcing me to perform a hard shutdown. Upon restarting the PC and attempting to open the same file, Photoshop shows the file as corrupted and I lose all my progress. This has happened multiple times and has significantly impacted my workflow.

I would appreciate it if you could guide me on the following:

Why does this happen, and how can I prevent file corruption after a system crash?
Are there any recommended best practices or settings for working with large files to avoid such issues?
Is there any way to recover the corrupted PSD files?

davescm · Answer

What are you doing when you experience the crash?

If saving, then it looks like your file has been corrupted and is likely to be unrecoverable. Such crashes on saving are almost always hardware related, such as failing drives, however if you are saving to an external drive or a network drive(which is not supported) try saving to a local (internal drive) first then copy the saved file to your external/network drive.
There is no issue per se with large files, however the amount of data being transferred is more likely to highlight the issues I describe above.
Dave

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