Skip to main content
Participant
May 8, 2024
Question

Photoshop freeze/hang when multiple input language is used. Windows 10.

  • May 8, 2024
  • 11 replies
  • 2187 views

Photoshop (latest) freezing for users with Chinese input language installed (and English) . Photoshop is semi-responsive, buttons show to be pressed but nothing happens. sometimes switching between languages fixes it.
Reinstalling PS doesn't solve it.

resetting PS %appdata% doesn't solve it.

multiple users having the same issue -- only users with multiple language input/chinese seems to be having this problem.
Issue is very random but some users are able to replicate it within 5 minutes .

Shortcut to switch input languages is default (whatever it is in Windows).

 

Latest GPU updates (latest RTX 5000)

Is this a known issue?

11 replies

Participating Frequently
May 10, 2024
This has been a reliable problem for me. if I open Photoshop when I have Chinese on, it freezes at the open; if I have Photoshop running and go to InDesign to type some Chinese and switch back to Photoshop (and forgot to close the Chinese input mode), it freezes and won't wake up. I sometimes goto Taskmanager and force close Microsoft Edge Webview under Photoshop a couple times, then Photoshop might come back alive for a brief moment, and I would use this short window to save my files and close the program. There are a few threads about similar issues in the community, and Adobe haven't address the problem yet, and according to some comments, it blames Microsoft for the problem. It's not a problem in InDesign, I don't know what to say. Also, Premiere Pro crashes everytime at lauch for me, I'm running Windows 10 in Bootcamp on my Macbook pro. I miss Adobe CS 3 now.
Inspiring
May 11, 2024

This is a huge issue. I hope this thread will make them fix this. Thank you!