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gailh96161217
Participant
March 18, 2026
Question

Photoshop freezes all the time

  • March 18, 2026
  • 2 replies
  • 25 views

It won’t open 

    2 replies

    Sameer K
    Community Manager
    Community Manager
    March 19, 2026

    Hey, ​@gailh96161217. Welcome to the Photoshop Community. I'll need more info to help you figure this out. 

    I’ve moved your post to Questions for now. Please share more details, such as the version of Photoshop, and the operating system, along with screenshots, and video recordings of what you see.

    At this point, the given information is too limited for us to help you.

     

    Thanks!
    Sameer K

    (Type '@' and type my name to mention me when you reply)

    AxelMatt
    Community Expert
    Community Expert
    March 18, 2026

    Please be more specific and give us more and detailed informations about your issue and system.

    Which operating system?

    Which photoshop version?

    What have you done before the error occur?

    Do you get error messages?

     

    Try to reset the Photoshop preferences

    https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually

    Remember to back up your settings before doing the preference reset

    https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

    If Photoshop doesn't start correctly or doesn't run, try to reset the Photoshop preferences manually. See here Preferences in Photoshop and scroll to section "Reset Photoshop preferences". Near of the end of the document you'll find how to reset the preferences manually. 

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI