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Known Participant
Oct 27, 2026 11:18 PM UTC
Question

Photoshop freezes with new Nvidia RTX 1050 ti graphics card.

Photoshop does not exactly freeze, but goes into some mode where it is polling something.  It takes seconds to bring up any menu item.  I can only get to Preferences by clicking on Edit then move the cursor out of the window.  I have clicked off all the Advances buttons, OpenCL and Composting, but if I leave the use GPU on it goes into super slow mode, unusable.  I have tried both the Studio Developer and the latest gaming drivers.  The Help shows no issue with the GPU.  I see only the Nvidia 1050 ti  card and no other cards.  This is for a new LG 3840 x 2160 monitor.

System software is up to date, ran DISM and scf to make sure the sofware is aligned, no issues.

Any idea?  Been in touch with card manufacturer, they do not know.

    9 replies

    smackmickAuthor
    Known Participant
    Oct 29, 2026 9:28 PM UTC

    OK so I bit the bullet and bought an MSI RTX 3050.  This does seem to work now with Photoshop.  OpenCL off, should I use the other three (antialias, 30 bit display and GPU Composting)? 

    One thing nice is I can now see the bios when booting.  I am going through a 4k KVM switch. Before the screen was blank until it finished booting.

    Wish the Adobe products could amplify the menu and other areas, most other tools you can make bigger.  If I make the Display bigger than all the other icons just swamp the screen.

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    D Fosse
    Community Expert
    Community Expert
    Oct 28, 2026 8:18 AM UTC

    This is a very old GPU, which you’ve bought as new. That basically means it’s been sitting on a shelf for about ten years. Adobe’s officially stated support horizon for GPUs has for a long time been about 7 years.

    The unpleasant truth is that this card will struggle with a lot of Photoshop functionality. Until you can get a more current card, try to check “Older GPU mode” in Preferences > Technology Previews. That reverts Photoshop to using the old OpenGL graphics framework, instead of the newer DirectX graphics framework.

    Good GPUs for Photoshop nowadays are the RTX xx50 and xx60 model lines, from 3050 onwards to the current 5060.

    Unfortunately, the AI/datacenter hype in recent years has driven prices through the stratosphere, so you can either wait for the AI bubble to burst (which it will pretty soon), or you can look for good deals, going back a couple of model years. But don’t go further back than 3050 or 3060. That’s the baseline.. 

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    smackmickAuthor
    Known Participant
    Oct 28, 2026 5:35 PM UTC

    I was able to order an msi 3050 Ventus that was reasonable.  So will see how that works.

    What I do not like is that Photoshop says this GPU is compatible, and no other help outside this forum.

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    Trevor.Dennis
    Community Expert
    Community Expert
    Oct 28, 2026 3:57 AM UTC

    I’m not finding an ‘RTX 1050 ti’ and Google is telling me:

     

    If Photoshop will keep running long enough, go Help > System info > Copy and paste to this thread.

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    smackmickAuthor
    Known Participant
    Oct 28, 2026 6:03 AM UTC

    My bad, yes GeForce GTX.  So without real-time ray tracing this will not work with Photoshop?  I just purchased the card, so not sure I am going to use another, but I would like the alternatives.

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    CORCTON34033231
    Community Expert
    Community Expert
    Oct 28, 2026 12:02 AM UTC

    Thanks for the detailed notes — since you've already tried both driver types, the official Photoshop GPU compatibility check is worth running next, in this order, to see whether the slowness follows the GPU setting:

     

    1. Go to Edit > Preferences > Performance, uncheck "Use Graphics Processor", click OK, then restart Photoshop and test the same menu actions without GPU acceleration.

    2. Then go to Help > GPU Compatibility. If it reports that the Microsoft OpenCL/OpenGL Compatibility Pack is installed, uninstall that pack and restart your computer, then launch Photoshop and test again.

     

    These are the official troubleshooting steps for this symptom, so please try them in order — I'm not claiming this will definitely fix it. If the problem disappears with "Use Graphics Processor" off, please post back with your Photoshop version and driver version so the next step can be narrowed down.

     

    Reference: https://helpx.adobe.com/photoshop/desktop/troubleshoot/troubleshoot-tools-resources/check-gpu-compatibility.html

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    smackmickAuthor
    Known Participant
    Oct 28, 2026 12:47 AM UTC

    I have tried that but if I have OpenCL off it should not matter.  In either case I get no warnings or errors on the GPU.  With GPU on, the menu blinks as it is doing whatever it does in this situation.

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    Participant
    Oct 29, 2026 8:30 AM UTC

    it happened to me too. claude found out that the creative cloud made it happened. try close all the creative cloud that runs in the background and check if that helped. if so - you can try remove the old temp file of the cc and it will create a new one after restart the computer

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