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2Art_
Inspiring
July 10, 2025
Question

Photoshop Freezing Randomly

  • July 10, 2025
  • 1 reply
  • 891 views

Hello! I had this dumb issue where Photoshop would freeze at startup and when a file is open. It has been an issue for 3 months are so (Since May 2025 i made a previous post but it fixed it self but now it's back after a few days)

I've added a video of this issue 

Note: This video was recorded in May 2025 on an older version of Photoshop but it's the same issue on the latest version.

 

For anyone wondering my specs here they are if that could help.
Photoshop Version - v28.8.1

CPU: AMD Ryzen 7 5800X (8 Cores)

RAM: 64 GB DDR4 at 3200MHZ
GPU: EVGA Geforce RTX 3060 XC (12GB)

OS: Windows 11 Pro

 

I'm looking foward to some solutions.

    1 reply

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    July 10, 2025

    @2Art_ try manually resetting your Photoshop preferences
    https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
    Remember to back up your settings before doing the preference reset
    https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

    2
    2Art_Author
    Inspiring
    July 10, 2025

    I reseted my Photoshop Preferences and it still freezes sadly.

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    July 10, 2025

    @2Art_ can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

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