Photoshop from CS6 Master Collection is no longer usable.

Forum|Forum|8 days ago
February 6, 2026
2 replies
80 views

On my computer with Windows 11, I am running the CS6 Master Collection, which I purchased in 2012. Recently, I can start Photoshop, but I can no longer use it. It freezes and blocks the entire computer. Even after reinstalling Photoshop, I get the same result. The other programs in the bundle are still working perfectly.
Does anyone have any idea what I can do to get Photoshop working again?

AxelMatt

Community Expert

Do you get a error message? If yes, plese post the message word-by-word.

What has been changed on you system before the error occur?

Check the Windows Event Log if there’s relevant entries about the issue with Photoshop.

How to get started with Event Viewer on Windows 11 | Windows Central

Please post a copy of your System Info from one of the other CS6 applications that running. This can be get from menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

El-visAuthor

Participant

@AxelMatt Thanks for your help. I don’t get any error messages and nothing has changed onmy system before,

AxelMatt

Community Expert

Please post your system info as I mentioned in my former post.

Do you have take a look into the Windows Event Log?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo