Photoshop Generative AI not doing anything

Question

For the past few months, the photoshop generative ai feature has simply not been working for me. When I type a prompt and hit generate, it starts loading, but then cuts off and doesn't do anything. I gave up on it a while ago but would like to experiment with the feature again. Is there a reason for this feature not working as intended? I am running Photoshop 2024 General release v25.0. The feature does not seem to work in the latest Photoshop Beta version either.

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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