Photoshop Generative Expand not working - Error 25

sorry I can't delete this reply. I thought I was replying to something on my post but I wasn't. I didn't pay attention. Hope you get a proper response

Hello,

This happens in both Photoshop Beta 27.0.1 release and Photoshop 2025 26.11.0, and my mac is up to date with Tahoe 26.0.1.

It seems to be happening most frequently with images that have a transparent background

Hi @treeejoohnnn 

Thanks for reaching out, and I'm sorry to hear about the trouble with the Generative Expand feature. Could you please share a few more details to help us investigate this further?

• The version of Photoshop you’re currently using

• Your operating system and version (e.g., Windows 11, macOS Sonoma)

• Whether this happens with all images or only specific ones?

• Did you try connecting to a different network, like a mobile hotspot? If not, please try and let us know if that helps resolve the issue. 

Once we have this information, we’ll be able to guide you better.

Best,
Srishti